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You will be updated with latest job alerts via emailCalling all Weekend Warriors!
Looking to fill out your schedule and earn some extra money in a fastpaced environment
Mad City Windows & Baths a proud company of the Renuity family where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America we are on a mission to revolutionize home improvementmaking it faster easier and stressfree. We are helping homeowners create spaces they love without the hassle. With expert teams across 36 states and growing theres likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And were just getting started!
As a PartTime Call Center Representative you will act as the liaison between the company and our customers to provide awardwinning service and find solutions to their home remodeling projects. Our call center team works with customers in all of our established markets giving you the opportunity to work with homeowners just down the street or across the country!
What We Offer
Hourly base pay plus performancebased bonus and commission opportunity
Earning potential that averages $25$35/hr with top earners clearing $45/hr!
Spacious newlyexpanded call center space! Get away from the drop ceilings and cramped work space!
Multiple shift options for evenings and weekends
Hours of operation are 7am9pm daily
Fulltime opportunities and advancement potential available
About the Role
In this position you will:
Managing inbound and outbound calls in a fastpaced call center environment
No cold calls! Leads provided via multiple established sources
Scheduling customers with our inhome sales advisors for FREE demos of our products and services
Partnering with scheduling teams to verify appointments and confirm with customers
Utilizing prebuilt scripts to engage customers and work with them to find solutions to their home project needs
Participating in regular department contests and achieve both personal and team goals
Key Qualifications
Weekend availability required
Prior inside sales and/or call center experience preferred
Customer service or retail background preferred
Outgoing personality with strongcommunication skills
Motivated and competitive spirit
Professional approach on a daily basis
Desire for growth and improvement
Consistent and reliable performance
Ability to multitask and prioritize
Proficient knowledge of general technology and computer applications
About Mad City Windows & Baths
At Mad City Windows & Baths a Renuity company were making home improvement faster easier and stressfree. Homeowners across the Midwest have trusted us for toptier remodeling services and now as part of Renuity were combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality we continue to grow rapidly offering unparalleled career opportunities100 of our current marketing leaders started in entrylevel roles. As part of our team and the broader Renuity organization youll have the opportunity to make an impact grow your career and help people create homes they love.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact
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Required Experience:
Unclear Seniority
Full-Time