Community Services Supervisor Full-Time
Community Services Supervisor Full-Time
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Salary Not Disclosed
1 Vacancy
Job Description
Description
General business hours Monday Friday between 8am5pm can vary if needed.
- Participate in intake/referral/admission/recertification process of children receiving community services.
- Assist in the implementation of care plans for children. Ensure staff follow all aspects of the care plan including nursing therapy and behavior support.
- Ensure the daily and other necessary communication with families occurs accurately in a timely consistent and professional manner. Correspond with families to identify service scheduling and attendance needs.
- Ensure consistent timely and accurate completion of care documentation based on individual care plans and according to regulatory standards.
- Provide direct care or on call support as needed.
- Recruit select and hire qualified direct care staff. Ensure staff meet Waiver/DHS requirements maintain on site records and monitor staff training compliance.
- Provide consistent onboarding of all staff and ensure they are properly trained to perform the essential functions of their position according to organizational standards licensing regulations accreditation requirements and best practice.
- Schedule staff in accordance with established staffing models and census patterns and ensure accurate staff pay.
- Supervise the teams through effective implementation of service activities consistently monitor and evaluate service delivery and provide effective modeling coaching and performance management.
- Promote engagement and satisfaction to drive retention. Collaborate with management team to identify opportunities for improvement.
- Ensure positive respectful interactions between children fellow staff and families to promote an inclusive work culture.
- Schedule children within authorization limits.
- Complete and maintain service and financial agreements with all families based on funding.
- Complete assigned weekly and monthly status reports and quality assurance processes.
- Ensure documentation is completed accurately and forwarded timely for billing of services provided.
- Bachelors degree required with emphasis in education human services or relevant field preferred. Equivalent combination of related experience and education considered.
- Minimum of one year leadership experience.
- Experience in Respite and SCL services. Experience working with children/young adults with special health care needs is preferred. Equivalent combination of related experience and education considered.
- Must have current valid Iowa Drivers license. May be required to obtain chauffeur license. Ability to become an approved driver and maintain a driving record that meets facility and insurance approval.
- Computer skills including Microsoft Office and ability to proficiently learn new software programs.
- Ability to communicate effectively through reading writing and speaking the English language
Not sure if you hit 100 of the position expectations Lets talk! Reach out to our Talent Acquisition team by emailingemailprotected
Why ChildServe
Our work matters.We partner with families to help children with special healthcare needs live agreatlife.
Were not your average nonprofit.We serve 5800 children each year through over 30 specialty pediatric services in the Ames Des Moines Iowa City and Cedar Rapids areas. Many of our programs are oneofakind.
Our team members rock.Our teams are filled with people who care about their coworkers and who believe that collaboration is key to providing exceptional care to children.
Our learning never stops. As a nonprofit dedicated to innovation were proud to help many team members gain new certifications continue their education take their expertise to the next level and find new opportunities to advance their career right here at ChildServe.
We believe our differences make us great.We are on a continuous journey to create an environment where different perspectives are valued and all feel safe and welcome.
Were moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
ChildServe is an equal opportunity employer.
Required Experience:
Manager
Employment Type
Full-Time
