Redefine the future of customer experiences. One conversation at a time.
Were changing the game with a firstofitskind conversationcentric platform that unifies team collaboration and customer experience in one place. Powered by AI built by amazing humans.
Our culture is forwardthinking customerobsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service our products and services and most importantly each other. Sincecompanies and 1M users rely on Nextiva for customer and team communication.
If youre ready to collaborate and create with amazing people let your personality shine and be on the frontlines of helping businesses deliver amazing experiences youre in the right place.
Build Amazing Deliver Amazing Live Amazing Be Amazing
Nextiva is seeking a dynamic and experienced Lead Web Developer with expertise in WordPress to join our innovative team. Reporting to the Chief Marketing Officer you will be a key driver of our web strategy ensuring our website is not just a digital presence but a highperforming revenue engine. As the Lead Web Developer you will thrive in a fastpaced entrepreneurial environment taking ownership of Nextivas WordPressbased websites while constantly iterating optimizing and pushing for growth.
Key Responsibilities:
- Website Ownership: Take full ownership of Nextivas WordPressbased websites ensuring their functionality performance and security. Oversee the design development and maintenance of WordPress sites ensuring they align with Nextivas brand business objectives and revenue goals. Lead initiatives to improve our web experience on WordPress platforms focusing on usercentric design principles performance optimization and revenuegenerating features.
- Vendor Management: Select brief and manage a creative web agency to run a redesign project in conjunction with the Wordpress replatforming of the websites. Collaborate with external vendors agencies and service providers when necessary for website development maintenance or enhancement projects.
- Website Content Management: Oversee content creation maintenance and updates for the website ensuring accuracy and relevance. Develop a seamless content strategy that blends SEO UX and storytelling to drive engagement and conversions. Collaborate with content creators designers digital program managers and developers to produce highquality web experiences.
- User Experience (UX) and Design: Lead efforts to improve the websites UX navigation and overall design to enhance user engagement. Leverage datadriven insights to iterate and test new design approaches that enhance user journeys and drive conversions. Ensure a consistent and visually appealing brand presence.
- Lead Generation and Conversion Optimization: Develop and implement strategies to convert website visitors into leads through forms CTAs and landing pages. Implement A/B testing and optimization to increase conversion rates. Continuously analyze funnel performance and iterate rapidly to maximize revenue opportunities.
- Analytics and Reporting: Utilize web analytics tools to monitor website performance track user behavior and provide insights for continuous improvement. Report on website KPIs to inform decisionmaking. Identify patterns in visitor behavior to proactively adjust strategies for optimal engagement and lead conversion.
- Website Security and Compliance: Ensure the websites security data privacy and compliance with relevant regulations (e.g. GDPR CCPA). Monitor and mitigate potential security risks.
- Mobile Optimization: Ensure that the website is responsive and optimized for mobile devices to provide a seamless user experience across platforms.
- SEO and Organic Traffic Growth: Collaborating with the SEO team Implement SEO best practices to improve organic search visibility and drive relevant traffic. Conduct keyword research and optimize content for search engines. Stay ahead of search algorithm changes and proactively adjust strategies to maintain top rankings.
- Team Leadership and Development: Leading a team of developers foster a collaborative and innovative work environment to maximize the potential of the web development team with a keen focus on aligning web strategies with marketing and sales initiatives. Inspire a culture of ownership curiosity and experimentation within the team to drive constant improvements. Instill a belief across the team that there is always room for improvement and actively seek out opportunities to enhance the overall quality functionality and revenue potential of our WordPress sites.
- Business Impact: Develop and implement strategies to generate leads pipeline and revenue through the website. Collaborate closely with marketing and sales teams to align web strategies with revenue goals and enhance the overall customer acquisition and retention experience. Drive a webasaproduct mentality ensuring our site is a key revenue driver not just a marketing asset.
- Quality Oversight: Infuse a passion for testing into the development process emphasizing the importance of thorough testing to maintain the highest standards of quality in our WordPress sites. Implement and promote testing best practices including automated testing to enhance the reliability and stability of our WordPress solutions.
- Innovation and Personalization: Experiment and test tools tactics and best practices to deliver personalized journeys on the website for verticals and segments. Leverage AI and automation where possible to create smarter datadriven personalization that enhances user experience.
Who You Are:
- Spy and Resourceful: You thrive in startuplike environments figuring out solutions independently and leveraging minimal resources to make a big impact.
- Highly Organized: Youre an inboxzero type with excellent prioritization and time management skills.
- ActionOriented: You move quickly adapt to new challenges and dont wait for permission to solve problems.
- TechSavvy: You pick up new tools and technologies with ease and have a natural curiosity about innovation.
- Proven Performer: Youve demonstrated top 1 performance in some area whether professionally academically or personally.
- Collaborative: Youre a team player who communicates effectively and builds strong relationships across teams.
Required Skills and Qualifications:
- 8 years of relevant experience with handson development experience focused on WordPress. Experience working within a B2B Marketing team in Marketing Digital Marketing Web Design or a related field.
- 5 years of experience in website management preferably in a B2B SaaS or technology company.
- Expertise in setting up and managing content management systems (CMS) and website analytics tools. WordPress preferred.
- Strong problemsolving skills with a figure it out attitude comfortable taking initiative without waiting for direction.
- Indepth knowledge of WordPress themes plugins and customization.
- Handson experience working with a team of front and backend developers. Familiarity with HTML JavaScript CSS and XML is a plus
- Experience with testing methodologies and a commitment to quality assurance.
- Strong understanding of SEO best practices and digital marketing concepts.
- Experience with website design principles and user experience (UX) design.
- Excellent project management skills with the ability to manage multiple initiatives concurrently.
- Knowledge of website security and data privacy best practices.
- Strong communication and collaboration skills.
Nextiva Core Competencies / DNA:
- Drives Results: The successful candidate will be action oriented with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent prepared to lead and drive changes as we transform.
- Critical Thinker: The successful candidate is fact based and data driven able to understand and articulate the why identifying key drivers and learning from the past. They are forwardthinking anticipating problems before they arise. Theyll recommend and action well thought out solutions understanding the risks and dependencies.
- Right Attitude: The successful candidate will be teamoriented collaborative and competitive with a winning mindset; theyre resilient and able to easily bounce back from setbacks. They will be able to zoom in / out willing to be handson to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring supporting and respecting our customers and team members.
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.
- Health Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
- Insurance Life disability and supplemental indemnity plans
- WorkLife Balance Flexible Time Off (FTO) for salaried employees PTO for hourly employees Paid Sick Time (PST) paid parental bonding leave and paid holidays
- Financial Security 401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
- Wellness Employee Assistance Program and comprehensive wellness initiatives
- Growth Access to ongoing learning and development opportunities and career advancement
At Nextiva were committed to supporting our employees health wellbeing and professional growth. Join us and build a rewarding career!
Interested in joining our amazing team at Nextiva HQ Apply today as we launch the future of business conversations!
Established in 2008 and headquartered in Scottsdale Arizona Nextiva secured $200M from Goldman Sachs in late 2021 valuing the company at $2.7B.To check out whats going on at Nextiva check us out on Instagram Instagram (MX) YouTube LinkedIn and the Nextiva blog.
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the EVerify Program where and as required by law. For additional information about EVerify visit USCIS.
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