Program Administrator 1 - PN- Akron
Program Administrator 1 - PN- Akron
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Job Description
This position is filled through an assessment consisting of a structured interview. The interview will be administered in person at the Akron Regional Office.
The hourly wage for this position is not negotiable. For applicants who are not current State of Ohio employees the starting wage will be the hourly rate listed on this posting. Successful employees will move up a step in the salary range within one year and in most cases within four to six months with subsequent step increases occurring annually.
For internal applicants the position will be filled pursuant to legislation or the provision of the OCSEA/AFSCME Contract.
What Youll Do:
The Ohio Industrial Commission Akron Regional Office is seeking a knowledgeable professional to assist the Regional Hearing Administrator. The successful candidate will demonstrate a high level of attention to detail and organization clear communication and critical thinking skills. In addition this position requires the ability to work independently to solve problems manage time effectively and meet established deadlines. Under general direction of the Regional Hearing Administrator (HA) serves as assistant:
- Provides administrative support (routine & nonroutine);
- Reviews claims & correspondence to independently make nonlegal decisions to ensure compliance with all workers compensation laws IC / BWC rules policies & procedures as they relate to HA responsibilities .52/.522 relief continuances cancellations subpoenas suspension depositions & interrogatories permanent total disability (PTD) issues prehearing conferences (PHC) & emergency hearings exposure claims etc.;
- Ensures necessary steps are taken to achieve resolution of requests including generating the appropriate correspondence (compliance letters notices);
- Reviews & updates relevant applications / systems (CAS Case Manager ECM Action Documents Upload Action Items etc.;
- Contacts parties to the claim (injured worker employer representatives BWC) by phone or email to obtain needed information to process requests;
- Monitors HA Case Manager baskets to ensure requests are processed timely;
- Provides work direction to AP1s or to other HAs as needed;
- Schedules emergency hearings locating available docket space & contacting parties for mutual agreement of date & time;
- Generates hearing notice & notifies involved hearing officer HA etc.;
- Reviews HA procedures for currency advising HA & Claims Support of needed changes;
- Drafts HA responses to inquiries & complaints from IWs employers representatives etc. concerning HA claims activities;
- Must conduct themselves professionally at all times and in accordance with the ICs standards of customer service which require employees to act in a respectful and impartial manner while providing accurate information and timely issue resolution and abiding by the agencys Confidential Personal Information Policy
See the attachedposition descriptionfor more details regarding this position.
Whats in it for you:
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible fulltime and parttime employees. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
Medical Coverage
- Quality affordable and competitive medical benefits are offered through the availableOhio Med plans.
Dental Vision and Basic Life Insurance
- Dental vision and basic life insurance premiums are free after completedeligibility period. Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance
- Paid time off including vacation personal and sick leave
- 11 paid holidays per year
- Childbirth/Adoption leave
Employee Development Funds
- The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a unionexempt employee or a unionrepresented employee.
Ohio Public Employees Retirement System
- OPERS is the retirement system for State of Ohio employees. The employee contributes 10 of their salary towards their retirement. The employer contributes an amount equal to 14 of the employees salary. Visit theOPERS websitefor more information.
Deferred Compensation
- The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit theOhio Deferred Compensation website for more information.
ADA Statement:
The Industrial Commission is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability please contact the ADA Coordinator at(voice) or by email to: assoonas possible but at least 14 days prior to the scheduled event.
Background Check Information Statement:
The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicants prior criminal convictions will be made before excluding an applicant from consideration.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
36 mos. trg. or 36 mos. exp. in business administration management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code applicants must also have valid commercial drivers license.
Or completion of undergraduate core program in business administration management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code applicants must also have valid commercial drivers license.
Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory administrative managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code applicants must also have valid commercial drivers license.
Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Program Management
Technical Skills: Communications Customer Service Research Computer Literacy Technical Writing
Professional Skills: Attention to detail Decision Making Critical Thinking Responsiveness Problem Solving
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible fulltime and parttime employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems such as OPERS STRS SERS and HPRS&Optional Deferred Compensation Ohio Deferred Compensation
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Mission Statement
Our mission is to serve injured workers and Ohio employers through expeditious and impartial resolution of issues arising from workers compensation claims and through the establishment of adjudication policy.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The State of Ohio is a drugfree workplace which prohibits the use of (recreational /nonmedical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio DrugFree Workplace Policy (HR39 and as outlined in the posting.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
