Access Coordinator II Pine Bluff AR
Access Coordinator II Pine Bluff AR
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1 Vacancy
Job Description
Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System twoyear institutions will also view open positions and apply within Workday by searching for Find Jobs for Students.
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Closing Date:
Type of Position:
Clinical Staff Medical Ancillary Support
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks available for benefits eligible positions only:
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10 matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
REP S. Central Pine Bluff Clinic Office
Departments Website:
Summary of Job Duties:
This position works under supervision to function as a patient resource for all registration activities and to facilitate comprehensive patient data collections including but not limited to demographics insurance information and eligibility and pharmacy of choice. This position collects copays coinsurance and statement payments. This position facilitates scheduling and patient information request in an appropriate manner and according to UAMS SC workflows and policies. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
Qualifications:
Minimum Qualifications:
High School Diploma/GED
Two 2 years of customer service or healthcare experience.
Knowledge Skills & Abilities:
Good communication skills.
Ability to follow oral instructions read and write.
Computer/basic keyboard skills
Telephone etiquette skills.
General knowledge of office machines including printers and scanners.
Excellent customer service skills.
Preferred Qualifications:
Two 2 years experience in registration or scheduling in a healthcare environment
Knowledge of basic medical terminology. Knowledge of healthcare insurance eligibility.
Additional Information:
Responsibilities:
Identify and collect copays coinsurance and pastdue patient balances.
Post payments print receipts and balance cash drawer.
Prepares necessary documentation for daily deposits.
Works registration and front desk and assists billing to identify potential insurance billing and payment issues.
Provide courteous and prompt attention to patients while in registration and front desk area.
Monitors changes in billing procedures within assigned areas and communicates changes to employees in the work unit.
Review patient accounts for demographical insurance and/or payment errors.
Tracking of appointment cancellations no shows etc.
Ensure faxing scanning and importing are completed within a timely manner.
Reviews and matches patient billing information with billing verifications diagnoses and other supporting documentation.
Schedule patient appointments verify insurance eligibility and counsel patients regarding office policies.
Review Patient Portal request for demographic or other changes. Review the requested change and approve changes as appropriate and according to policy.
Review Patient Portal request for appointment request. Review appointment request schedule as appropriate and follow up with the patient per their requested communication type.
Sort and distribute incoming mail.
Must be able to function in a positive manner in a highvolume environment with a professional attitude to ensure the highest level of customer service.
A high commitment to maintaining consistent attendance required
Fill in as Call Center Representative and cross trains in various other areas as needed.
Generates reports for accounting.
May perform other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Preemployment Screening Requirements:
Criminal Background Check
This position is subject to preemployment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential nondiscriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing Manipulate items with fingers including keyboarding Repetitive Motion Sitting Talking
Frequent Physical Activity:
Kneeling Lifting Pushing Reaching Standing Walking
Occasional Physical Activity:
Climbing Driving Stooping
Benefits Eligible:
YesRequired Experience:
IC
Employment Type
Full-Time
