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Job Description:
The Provider Relations Coordinator organizes the duties assigned to the Provider Relations Department with respect to provider network management. The position requires emphasis on research skills communication with internal departments standard operating procedures and policies to ensure efficiency and effectiveness. Responsible for the management of tasks to ensure the Provider Relations Associates are meeting all performance benchmarks and are engaging in issue resolution provider education and prompting overall provider satisfaction with the Health Plan.
Required Skills:
1. Excellent verbal and written communication skills.
2. Strong knowledge of Microsoft Excel and Access programs.
3. Bilingual English and Spanish required.
4. Performs the basic functions of arithmetic; add subtract multiply and divide all units of measure. Computes ratio rate and percent. Draws and interpret bar graphs.
5. Performs reading writing and speaking at an intermediate level demonstrating good oral and written communication skills as well as attention to detail.
Required Experience:
Work Experience:
Four years of experience in health care related field required. Provider relations experience and familiarity with local Provider Community preferred.
License/Registration/Certification:
Car and valid drivers license required.
Education and Training:
High school diploma or equivalent required. Bachelor dgree in health care or related field preferred.
Full-Time