Dispatch Controller
Dispatch Controller
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Job Description
Dispatch Controller
Melbourne Fulltime
Join Kinetic and play a vital role in ensuring seamless daily operations at our depots contributing to the delivery of highquality customerfocused bus services.
About the Role
As a Dispatch Controller you will be responsible for coordinating bus and driver movements to ensure services run efficiently and on time. You will manage daily scheduling respond to lastminute changes and work closely with drivers and depot teams to maintain service excellence. Your ability to stay organised under pressure problemsolve in real time and build strong relationships will be key to your success in this role.
Key Responsibilities
- Coordinate bus and driver movements to meet service and network performance targets
- Ensure all scheduled work is covered and respond to lastminute changes
- Monitor and report on depot runouts ensuring timely departures
- Manage driver schedules leave requests and compliance with fatigue guidelines
- Support operational continuity by responding to incidents and service disruptions
- Act as the first point of contact for drivers providing guidance and operational support
- Ensure accurate payroll processing for drivers including overtime and variations
- Assist with driver training and route familiarisation
About You
- Experience coordinating large teams in a fastpaced environment
- Strong organisational and problemsolving skills with a keen attention to detail
- Proficiency in Microsoft Office and operational systems
- Ability to work independently and as part of a team
- Excellent communication skills with the ability to provide clear instructions in person and over radio/phone
- Understanding of safety and compliance requirements in a regulated environment
- Medium Rigid drivers licence and relevant authority (or willingness to obtain)
Why Join Kinetic
- Be part of a growing organisation committed to enhancing communities
- Work in a fastpaced collaborative environment where every day is different
- Opportunity for career growth and development within the transport industry
Ready to take the next step in your career Apply now!
Employment Type
Full-Time
