Senior Cloud Engineer
Senior Cloud Engineer
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Job Description
Take your career to new heights with Loopio!
Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious have grit and are eager to grow and build their careers. At Loopio we genuinely support each other because true success comes from working as #oneteam.
We are looking for an experienced Senior Cloud Engineer to build and support all the aspects of our platform infrastructure. You will be joining the team of talented Engineers and Architects on the mission to support and enable our software development and machine learning/data teams to deliver cuttingedge features to our customers with high speed and confidence in an automated and repeatable process.
Our infrastructure is in constant evolution leveraging the latest Cloud technology; compute serverless database caching deployments and security. If you are a passionate engineer who always looks at opportunities to improve your mastery and enjoys working in a fastpaced collaborative environment you will be successful in this role.
This role requires close collaboration with teams across Canada the UK and India. To accommodate the time zone differences you will be expected to work from 11 am to 7:30 pm IST.
What Youll Be Doing
Building maintaining scaling and hardening AWS infrastructure that supports current and future needs of our platform
Maintain and improve the security posture of Loopios infrastructure in order to protect customer data
Collaborate closely with InfoSec Architect and Engineering teams to find the best solution for services on the AWS platform
Automating manual tasks allowing the team to continue to focus on moving forward: improving our security posture evaluating new technologies and helping launch exciting new features
Participate in strategic platform and technology decisions including new technologies costsavings strategies and improved process
Project based work including software upgrades centralized logging automated monitoring automated configuration management load testing exploring alternative tools to incorporate into the environment etc.
Mentor and coach others providing technical guidance and helping build an environment of knowledgesharing and candid feedback
Playing a supporting role by joining Incident Response and oncall rotations
Improve both our incident response by simulating failure scenarios and disaster recovery processes
What Youll Bring to the Team
Experience in a highgrowth agile software development environment
A focus on automation and reducing toil
Leadership within the team expressing candor & curiosity
Ability to operate independently and collaborate effectively across Engineering teams as well as crossfunctionally towards achieving the same goal
Experience with AWS and AWS services (EC2 RDS Route 53 VPCs etc) and Azure
Strong understanding of Immutable Infrastructure and Infrastructure as Code (Terraform)
Experience with monitoring tools (CloudWatch Datadog etc.
Solid understanding of best practices for delivery of cloudbased managed applications at a global scale (e.g. DevOps SRE continuous delivery).
Experience with containerization technology (Docker ECS Fargate)
Passionate about continuous improvement and promoting a culture of feedback driven by data and key metrics.
Experience building and supporting highperformance / highavailability platforms with a microservices architecture
Experience with Jenkins (CI/CD pipelines)
Experience with centralized configuration management tools such as Chef and Ansible
Why Youll Working at Loopio
Loopio is a remotefirst workplace because we recognize the advantages of working flexibly. We are HQd in Canada with established hub regions around the world where we hire from.
Our employees (or Loopers as we call ourselves! live and work in Canada (British Columbia and Ontario) London and India (specifically in Gujarat Maharashtra and Bengaluru).
Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration.
Youll collaborate with your teams virtually across the UK India and North America (were just a Zoom call and Slack message away! with core sync hours and focus time for headsdown work during the workday
We encourage asynchronous collaboration to effectively work as a global #OneTeam!
Why Youll Working at Loopio
Your manager supports your development by providing ongoing feedback and regular 1on1s we leverage Lattice for our 1:1s and performance conversations
You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
We offer a wide range of health and wellness benefits to support your physical and mental wellbeing starting day 1 with Loopio.
Well set you up to work remotely with a MacBook laptop a monthly phone and internet subsidy and a workfromhome budget to help get your home office all set up.
Youll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
Participate in townhalls AMA (AskMeAnything) and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
Our four active Employee Resource Groups offer opportunities for employees to learn and connect yearround.
Youll be a part of an awardwinning workplace with an opportunity to make a big impact on the business.
Questioning your qualifications Read this Hi there we recognize that all too often potential candidates dont apply for a position simply because they dont hit every single criteria included in the job descriptionparticularly members of underrepresented groups.
Whether or not your experience checks off all the boxes on a job posting we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage so weve created prompts in the application for you to share more about yourself. If youve made a career transition (or a few! youre self taught in a new role or you have skills/experience youd like to highlight we want to hear more about what you could bring to the table.
AI in Recruitment At Loopio we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening drafting preliminary job descriptions generating initial interview questions and occasionally sourcing prospective candidates. However AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines
Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team should you require accommodations at any point during our virtual interview processes.
Required Experience:
Senior IC
Employment Type
Full-Time
