Job Title
Showroom Manager Los Angeles
Position Overview
Shaw Contract is a global design leader in commercial flooring for some of the worlds most creative and innovative environments. Our vast sustainable product offerings can be found in diverse markets such as workplace healthcare hospitality education and multifamily dwellings; supporting the spaces in which we work learn live play and heal.
As the Shaw Contract Showroom Manager you will manage all aspects of the showroom and promote the use of the facility as a reference for Architects and Designers End Users CRE firms Dealer partners regional sales staff and all internal/external stakeholders.
Position Objectives:
Maintains product library sample inventory and marketing material for the showroom in order to fulfill regional customer requirements.
Assists Regional Vice President in all administrative duties as assigned supports regional sales staff as directed.
Daily office opening and closing communicates as main point of contact with building owner as required in order to properly maintain office area and showroom; including coordination with landlord partner vendors parking & furniture vendors caterers sales reps etc.
Must keep the showroom clean and client ready at all times.
Responsibilities:
Manage overall customer experience and showroom.
Assists regional sales staff and national sales staff upon request.
Accurately maintain inventory requirements.
Coordinates showroom/office schedules and activities tracks progress and results as directed by manager.
Maintains employee vacation schedules.
Communicates with internal and external service providers in order to maintain showroom and office efficiencies.
Works with internal and external parties to organize the various components needed to initiate run and conclude showroom events.
Orders samples for customers and sales associates and maintains inventory levels as required.
Coordinates all incoming and outgoing internal and external customer shipping and delivery requirements.
Responsibilities may include but are not limited to screening telephone calls ordering and maintaining office supplies marketing materials and other sales or administrative related requests.
Operates and coordinates cleaning of regular maintenance services for showroom and office equipment (i.e. copier telephones A/V computers etc..
Creates and maintains filing system for product samples in an orderly manner and prepares filing system directions for other users.
Maintains a current list of key holders and provides keys to personnel as needed.
Qualifications:
Proficient in Word Excel & Salesforce
Sensitivity to confidential matters.
Manage the expectations of Sales Regional Vice President and regional sales staff.
Must be flexible to assist on showroom events that are after normal business hours.
Must be capable of navigating ambiguity and interpreting/clarifyingvague requests.
A background in design is ideal but not required.
Physical Requirements:
Frequentlifting25 lbs.
Visual acuity.
Other Qualifications:
Continuous education of company materials and products.
Must abide by all company policies and guidelines.
Candidate already living in Los Angeles.
Competencies:
Build Trusting Relationships
Build Customer Satisfaction
Demonstrate Good Judgement
Deliver Compelling Communication
Shaw benefits include:
Medical dental and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton GA and Cartersville GA locations)
Work Shift
8 Hr nonrotating shift Hrs fall to in punch day Observed Calendar shift starts AM
Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex gender identity religion sexual orientation national origin disability genetic information pregnancy protected veteran status or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Manager