Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Suntrup Ford Kirkwood is one of the St. Louis areas Premier Automotive Dealer Groups. We pride ourselves on excellent customer service while selling & servicing the highest quality vehicles on the road today.
Our awardwinning service department is looking for a fulltime service Advisor. This position is an integral part of our service team and is the link between the customer and our team of technicians. We are looking for highly motivated individuals with a great work ethic that are always looking to improve. We offer competitive benefits and a top of the industry pay plan. We are a family owned and operated business where every employee is known by name and not just a number.
Benefits:
Weekly Pay
Very aggressive pay plan
Paid Holidays & Vacation
Working in a fun professional environment
Employee discount on vehicle purchases parts & service repairs
Insurance: medical vision & dental
Life Insurance
401k
Learning & Career Development:
Digital Career Training
Professional Growth and Development opportunities within a growing company
Responsibilities:
The Service Advisor is the face of the dealership for service customers. It is the Service Advisors responsibility to present and sell needed products and or services to the customer in a professional manner while adhering to the manufacturers published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
Greet Customers in a timely friendly manner and obtain vehicle information
Build relationships with customers
Advise Customers on the value & importance of maintaining their vehicles in accordance with manufacturers guidelines
Generate & provide customer with a complete & accurate estimate of needed repairs
Perform customer billing
Answer incoming service calls
Keep customers up to date on their service status
Schedule & facilitate customers reservations
Conduct business honestly & maintain exceptional Customer Satisfaction
Qualifications:
Selfstarter with a keep busy mentality
Strong attention to detail
Ability to work cohesively with others in a fun and fast paced environment
Strong organizational and time management skills
Prior Automotive Service Advisor experience preferred
Basic understanding of automotive technology terminology
Must be a minimum of 18 years of age
Must have a valid drivers license
If you are driven to succeed and are looking for a position with tremendous job satisfaction we encourage you to submit your resume. Candidates will also be considered for other available positions.
Job Type: Fulltime
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Days:
- Monday to Friday
License/Certification:
- Drivers License (Required)
Work Location: In person
Required Experience:
Unclear Seniority
Employment Type
Full-Time
