Job Description
Receptionists/Secretaries
The position requires experience answering phones typing and utilizing Microsoft Word and Outlook.
Must have good communication skills especially verbal.
The following are some of the major duties:
* Answer all telephone calls and notify and/or transfer calls to the proper individual.
* Greet visitors and provide direction and assistance as necessary.
* Check visitor ID and issue badge then contact the appropriate individual.
* Maintain front desk procedure book including staffs schedules.
* Handle multiple tasks and prioritize them.
* Type documents and case notes as required.
* Communicate important information to the person covering reception during breaks and lunch.
* Log incoming and outgoing documents etc.
* Date stamp incoming mail and documents etc.
* Utilize Zoom and TEAMS communication platforms.
* Keep documents out of sight of visitors and maintain our participants confidentiality.
* Learn our case management system to lookup and input information.