Data Segmentation Specialist

Position Number:
Location:Parkville
Role type:Fulltime;Continuing
Department:Student and Scholarly Services
Salary:UOM 7 $106432 $115211 p.a. plus 17 super

• Enhance targeted communications leverage CRM insights and shape student experiences
• Apply now to lead datadriven innovation in student communications maximising engagement through cuttingedge segmentation strategies
• Investing in you benefits package including salary packaging health and wellbeing programs discounted services and professional development opportunities.

In line with the 2024 Enterprise Agreement clause 1.15.5 & 1.15.6.2 the University is committed to growing the number of Continuing jobs and to increase the proportion of Continuing employment FTE in comparison to FixedTerm or Casual employment. As part of this shared objective all continuing vacancieswill be advertised internally for a minimum of five working days to allow for current staff at the University to apply and be considered ahead of external recruitment.

The University of Melbourne
We take pride in our people who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more viaour websiteand stay connected with our stories and people onLinkedIn.

Your next career opportunity
As the Data Segmentation Specialist at the University of Melbourne youll be at the forefront of leveraging data to enhance student communications and engagement. Youll have the opportunity to develop and implement sophisticated segmentation strategies work with cuttingedge CRM systems and drive continuous improvement in the Universitys communication efforts. Your role will directly impact how the University connects with its diverse student body making this a key position for those passionate about data analytics and strategic communications in higher education.

Your responsibilities will include:

• Develop Segmentation Strategies: Establish and implement data segmentation approaches to support targeted campaign development and meet university business objectives.
• Provide Data Expertise: Act as a central reference for data requirements in across numerous systems supporting CRM specialists in campaign and analysis.
• Drive Continuous Improvement: Identify inefficiencies and inconsistencies across data systems and recommend optimal practices for data usage and system functionality.
• Build Data Literacy: Support staff in understanding and managing data creating documentation and conducting training sessions.

You may be a great fit if:

You are a datasavvy professional with strong analytical skills experience in CRM systems and a passion for leveraging data to enhance communication strategies in a complex organisational environment.

You may also:

• Have tertiary qualifications or progress towards postgraduate qualifications in data systems computer science or business analysis.
• Demonstrate experience working with complex data across multiple systems.
• Show ability to work collaboratively in an agile environment using creative thinking to challenge the status quo.
• Possess solid knowledge of business analysis reporting platforms and CRM systems.
• Exhibit expertise in producing concise and applicable management reporting.
• Effective written communication skills to translate complex data structures and technically specific content to a broad audience.

For further information please refer to the attached PD.

What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment including:

• Supportive flexible work arrangements underpinned by our commitment to inclusion and wellbeing
• Progressive considerate leave provisions to empower your worklife balance
• Salary packaging and access to a range of discounted services including Bupa health insurance
• Health and wellbeing services including a leading Employee Assistance Program
• Comprehensive career development and training plus a 25 discount on UniMelb graduate courses for your immediate family members!

For more information check outour benefitspage!

Your new team Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a childsafe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued respected and have the opportunity to thrive regardless of gender identity ethnicity sexual orientation disability age being a parent or having caring responsibilities.

The University of Melbourne is committed to fostering a barrierfree and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages including accessible document formats and alternative application methods. To discuss your specific requirements please feel free to contact Kim Groizardor send an email titled Reasonable Adjustments to . You can find more information for applicants requiring reasonable adjustments on our Careers website: and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians with unprecedented investment to attract nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information including ourIndigenous strategy please visit you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support please feel free to contact our Indigenous Employment & Development team via email at .

Working at the University what you need to know
This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesnt have a valid Working with Children Check they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Join Us and unlock your career potential!
Is this the perfect opportunity for you Apply today! Including the following documents:

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process please feel free to contact Walid via email at ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Advertised: 03 Apr 2025 12:05 AM AUS Eastern Daylight Time

Applications close: 09 Apr 2025 11:55 PM AUS Eastern Standard Time