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Job Location drjobs

New Orleans, LA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Servers play an integral role in ensuring our guests have exceptional event and entertainment experiences that reflect our brand promise. They are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner. At all times servers are expected to be attentive to our Guests needs making them feel welcome comfortable important and relaxed.

The right person will be passionate about hospitality food and beverage service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly outgoing disposition and previous experience working as a server in a bustling fastpaced restaurant and/or entertainment setting.

Responsibilities:
Prepare room for bowling events or walkin guests by setting lanes decorations glasses placemats menus buffets condiments candles napkins service plates and utensils as necessary.
Protect establishment and patrons by adhering to sanitation safety and alcohol beverage control policies
Help patrons select bowling equipment food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chefs specialties; identifying appropriate wine or other pairings; answering food and cockatil preparation questions
Stay updated on current menu choices specialties and menu deviations knowing if the kitchen staff or bar is running out of any items etc.
Transmit orders to bar and kitchen by recording patrons choices; identifying patrons special dietary needs and special requests and properly and effectively communicating them.
Keep kitchen staff informed by noting timing of meal progression
Serve orders by picking up and delivering patrons choices from bar and kitchen; deliver accompaniments and condiments from service bars prior to food or beverage presentation.
Respond to additional patron requirements by inquiring of needs; observing bowling entertainment and dining process
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Properly open and pour wine at the tableside
Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
Contribute to team effort by accomplishing related results as needed
Provide welcoming phone greeting and following Guest ordering procedures
Convey menu information over the phone to Guests and give accurate estimate of delivery time
Perform basic cleaning tasks as needed or directed by supervisor
Fill in for absent staff as needed
Assist with special events as needed
Adhere to grooming and appearance standards consistently
Promptly address customer service issues and refer customers to management when necessary

Qualifications:
Previous serving experience required
Excellent oral communication skills required
Positive interpersonal skills required
Must speak English fluently and be able to write in basic English
Necessary Alcohol and/or Food Handlers Card Certification

Employment Type

Part-Time

Company Industry

About Company

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