Process Developer-Order to Cash
Process Developer-Order to Cash
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
Inviting applications for the role of Process DeveloperOrder to Cash
In this role you will be responsible for Aftermarket Order Management of Commercial Spares for the product which includes Client calls drafting emails. You will function as a focal point of order management to various customers.
You will work with supply chain team to manage your orders to ship them on time meet the SLA
Your role will function as an overlay of existing domain experts and bring value through disciplined sales pursuit and solution order management skills.
You will be expected to be focused on Service industrys realities and pain points and know how to solve these using knowledge and technology.
Responsibilities
Be the primary point of contact for assigned customers to process purchase orders to sales orders fallowed by supply chain to allocate the orders providing additional information for the customers on their requirement.
Process DD BOE RIBA/RID transactions;
Identify and code short payments;
Ensure accurate treatment for recording cash in advance cheque etc.;
Research and follow up on unidentified customer payments resolution;
Identify and suggest process improvements and standardizations for the Cash Application processes;
Constantly update and supervise the process documentation created gathering all changes/exceptions;
Actively participate in improving performance indicators designed for cash application activity.
Ensure the highest standard of quality is adhered within team and at the same time drive process efficiency with outstanding practices
Works with internal/external teams to ensure accurate and in time process delivery;
Participate in cross training sessions pass corresponding assessments
Call out all unsolved/unclear issues to the team leader
Qualifications we seek in you!
Minimum qualifications
Any Graduation (B/B.Sc/BA/MBA)
Preferred qualifications
Knowledge on Procurement and Supply Chain Management
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at www.genpact and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Employment Type
Full-Time
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