Patient Access Rep I
Patient Access Rep I
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
We are seeking a detailoriented and customerfocused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the checkin and registration process as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information confirming insurance coverage collecting payments and providing exceptional service to our patients. Strong attention to detail excellent communication skills and the ability to handle a fastpaced environment are essential for success in this position.
Qualifications:
High school diploma or equivalent
Prior experience in a customer service or administrative role is preferred
Proficient in computer skills including knowledge of electronic medical record systems
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to handle confidential information with discretion
Demonstrated ability to multitask effectively
Empathy and compassion when interacting with patients
Familiarity with medical terminology and insurance procedures is a plus
Responsibilities:
Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the checkin and registration process
Collect and accurately input patient demographic and insurance information into the system
Verify insurance coverage obtain necessary authorizations or referrals and explain financial policies
Collect patient payments accurately and ensure compliance with procedures
Provide outstanding customer service by addressing inquiries resolving issues and escalating concerns as needed
Schedule patient appointments coordinate with other departments and maintain patient information confidentiality
Collaborate with the healthcare team to ensure seamless patient flow and optimal experience
Stay updated on insurance regulations to effectively navigate insurance processes
Participate in ongoing training and professional development opportunities to enhance job knowledge and skills
Join our team as a Patient Access Rep I and make a meaningful difference in our patients lives. We offer a competitive salary and benefits package including healthcare coverage retirement plans and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
Employment Type
Full Time
