Who are we
FulcrumDigital is an agile and nextgeneration digital accelerating company providingdigital transformation and technology services right from ideation toimplementation. These services have applicability across a variety ofindustries including banking & financial services insurance retailhigher education food healthcare and manufacturing.
The Role
- Plan manage and oversee all aspects of a Production Environment
- Define strategies for Application Performance Monitoring Optimization in Prod environment
- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
- Ensures that batch production scheduling and process are accurate and timely.
- Performs adhoc requests from users such as data research file manipulation/transfer research of process issues etc.
- Take a holistic approach to problem solving by connecting the dots during a production event through the various technology stack that makes up the platform to optimize meantime to recover.
- Engage in and improve the whole lifecycle of servicesfrom inception and design through deployment operation and refinement.
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
- Support services before they go live through activities such as system design consulting capacity planning and launch reviews.
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating and lead in DevOps automation and best practices.
- Maintain services once they are live by measuring and monitoring availability latency and overall system health.
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
- Work with a global team spread across tech hubs in multiple geographies and time zones.
- Ability to share knowledge and explain processes and procedures to others
Requirements
- Experience in PCF (Pivotal Cloud Foundry)
- Event driven architecture
- Experience in Linux & knowledge on ITSM/ITIL.
- Solid grasp on any Databases Casandra/Postgres/Oracle. Strong fundamentals in writing SQL queries
- Knowledge in Kafka &using any Monitoring tools DynaTrace/Splunk/Grafana
- Good to have experience in industry standard CI/CD tools like Git/BitBucket Jenkins Chef.
- Experience with scripting pipeline management and software design.
- Support experience for Event Framework/Event Drive Applications/Java/J2EE/Spring/Spring boot based applications cloud based microservices
- Systematic problemsolving approach coupled with strong communication skills and a sense of ownership and drive.
- Ability to help debug and optimize code and automate routine tasks.
- Ability to support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
- Appetite for change and pushing the boundaries of what can be done with automation.
- Experience in working across development operations and product teams to prioritize needs and to build relationships is a must.
- Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.
- Good Handle on Change Management and Release Management aspects of Software
Skills
- Linux
- Shell Scripting
- ITIL / ITSM
- PL/SQL
- Application Troubleshooting
- Monitoring Tool Preferred Splunk Dynatrace OR any other tool
- PCF Basic
- Event driven Architecture
- Jenkins CI/CD Basic
- Groovy Scripting/Yaml Basic
- Git basic/bit bucket Basic
- Ansible/Chef Good to have