At LifeStance Health we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier more fulfilling lives by improving access to trusted affordable and personalized mental healthcare. Everywhere. Every day. Its a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country now is the perfect time to join our corporate team!
ROLE OVERVIEW:
We are looking for an ambitious Medical Assistant who is passionate about playing a critical role in a company poised to innovate the healthcare services sector and reach stratospheric levels of growth and success. You should be customer centric enjoy challenges possess a proactive entrepreneurial approach to getting things done.
COMPENSATION:$20 21/hour
LOCATION:2908 Astoria Wy Edmond OK 73034
DUTIES & RESPONSIBILITIES:
Create a positive work environment; be a culture carrier and support inoffice clinician and staff engagement activities to promote LFST culture engagement and connection.
Provide exceptional customer service responding quickly and appropriately to patient needs and being prepared to manage potentially difficult or sensitive situations by following Crisis and Deescalation Processes.
Handle any urgent requests; triage patient issues and resolution i.e. direct to correct departments or escalate for assistance.
Maintain a pleasant secure and motivational working environment in the Practice.
Perform and record patient vitals; Document as appropriate in electronic health record
Process prior authorizations for patient medications
Support patients in setting up medications for selfadministration verifying accuracy with an attention to detail
Assist psychiatric clinicians with necessary aspects of patient care including prior authorizationslab orders letters for patients records requests coordination of needed patientforms/paperwork (i.e. FLMA)
Facilitate communication as needed between the patient medical staff and the patients pharmacy
Manage phone systems: Answer incoming calls to medical services line and provide patientsupport with medication related questions refill requests release requests appointmentreschedules miscellaneous inquires etc.
Ensure accuracy of patient pharmacy information in the medical record.
Interact and participate in interdisciplinary staff meetings and daytoday functioning of clinic
Perform urine screens as ordered
Handle and prepare specimens for processing by outside laboratory service
SKILLS & EXPERIENCE:
High school or equivalent required
Completion of a Medical Assistant training program or Associates Degree in applied science field preferred
1 year of experience as a Medical Assistant preferred
Registered (RMA) or Certified Medical Assistant (CMA) preferred
Ability to multitask and prioritize duties to support delivery of highquality patient experience.
Ability to work independently and as a team member
Strong communication skills both written and verbal
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Comfortable with ambiguity and a willingness to work with a high degree of autonomy in fast paced environment and meet critical deadlines
Highly organized with strong attention to detail and accuracy
Demonstrates awareness inclusivity sensitivity humility and experience in working with individuals from diverse ethnic backgrounds socioeconomic statuses sexual orientations gender identities and other various aspects of culture
LifeStance Health (NASDAQ: LFST) is one of the nations largest providers of virtual and inperson outpatient mental health care for children adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier more fulfilling lives by improving access to trusted affordable and personalized mental healthcare.
Our Values:
Delivering Compassion We care for people unconditionally and act with empathy always.
Building Relationships We are collaborative building enduring relationships to achieve more together.
Celebrating Difference We respect the diversity of every individuals lived experiences.