Sales Enablement Group - Knowledge Content Manager - Associate
Sales Enablement Group - Knowledge Content Manager - Associate
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Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.
As a knowledge content manager associate in our team you will be at the forefront of managing and enhancing our content database ensuring that our sales materials (including RFPs pitch books and brochures) are compelling accurate and globallyconsistent. You will collaborate with sales product client service and other subject matter experts to ensure content and stats are accurate consistent and approved. You will also create materials for sales training such as case studies information on product overviews and strategy and prepare competitor analysis.
Job responsibilities:
- Maintain update and enhance content used for clientfacing documentation (proposals pitchbooks and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business.
- Develop external and internal content in partnership with sales and product including case studies and product overviews & strategy documents.
- Coordinate with subject matter experts to update database with new responses as products are enhanced.
- Partner with subject matter experts to conduct periodic endtoend reviews of responses in the database to ensure changes in business value proposition regulatory environment staff locations etc. is correctly captured.
- Utilize Tableau to build dynamic data visualization dashboards transforming complex data into actionable insights that support strategic sales initiatives.
- Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally.
- Manage the sales experience survey process as the conduit between sales and the third party consultant.
- Perform vendor administration activities such as user access management and training and act as a point of contact liaising with vendor support to quickly resolve issues.
Required qualifications capabilities and skills:
- Minimum 4 years of work experience in financial services industry within content/database management presales business development or marketing.
- Excellent verbal and written communication skills with a thorough knowledge of American and British English language grammar spelling punctuation and usage as well as the Associated Press (AP) style guide.
- Confidence assertiveness and professionalism to partner closely with all levels of management.
- Proficiency with MS Word Excel and PowerPoint required.
- Strong project management skills with the ability to manage tight schedules.
Preferred qualifications capabilities and skills:
- Bachelors degree (BA or BS) in finance business preferred but not required.
- An understanding of securities services industry and products is a plus.
- Selfstarter with sound judgment and ability to operate independently and apply initiative.
- Experience with building data visualization dashboards via Tableau.
- Familiarity with emerging technologies such as LLMs to bring in efficiencies in content and stats management.
Required Experience:
Manager
Employment Type
Full-Time
