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IslandWood Overview:
IslandWood provides exceptional learning experiences to inspire lifelong environmental and community stewardship; our 250acre campus is located on Bainbridge Island.
The Event Planner is responsible for ensuring effective delivery of weddings conferences special events retreats meetings community programs and all events services.The Planner works cross departmentally to provide customers with an exceptional experience at IslandWood
Job Title:Event Planner
Job Type:Fulltime/AnnualHourly/Nonexempt
Work Schedule:Average of 3240 hours likely weekends
Pay Range:$23.25 to $24.25 Per hour.
Benefit Package:
Fulltime Employee benefit package includes:
- 100 IslandWood paid Medical or a low employee contribution option offered
- 100 IslandWood paid Dental and Vision option
- HSA with IslandWood contribution (based on qualifying medical plan)
- Life/AD&D Short and Longterm Disability Insurance paid by IslandWood
- Voluntary Employee Benefits: Life/Hospital/Critical Care Insurance and Pet Insurance.
- Employee Assistance program Flexible spending accounts and 401k with employer match(after 6 months of employment)
- Variety of Employee Discounts
- Employee Discount for IW Summer Camps
Paid Time off annual benefit:
IslandWood offers 3 weeks paid vacation floating holidays 10 annual paid holidays and 80 hours of paid annual sick leave.(Timeoff prorated during first year based on start date).
Key Responsibilities
Event Planning:
- Works closely with clients on event delivery details to determinebestdelivery of their eventwhileadhering toIslandWoodStandards and Procedures
- Maintainaccurateand completeinformation inEventProto ensure smooth and efficient delivery of the event in collaboration with all delivery teams.
- Maintains accurateand timelyinformation in Salesforce CRM Database.
- Establish and maintain positive professional working relationships with both clients and staff through effective timely and reliable communication.
- Works with the events team and other departments to coordinate support core events functions before during and after the event as required.
- Support general operations and emergency procedures required when guests are on site.
Administrative andCustomer Service:
- Coordinates all details with clients to assure their event is successful; determines room setups catering requirements guest count and lodging in a timely manner.
- Attends departmental related meetings and collaborates cross departmentally.
- Organizes welcome notes signs keys registration forms and marketing materials for all arrivals
- Ensure customer satisfaction repeat customer cultivation and solicit feedback on what else could be offered to elevate the level of exceptional service.
- Responds to client questions on event delivery. Follow up with guests after events sending Thank You notes.
- Ensures accurate final billing through partnership with the sales and accounting teams.
Required Qualifications:
- Ideally 2 years of experience coordinating events and/or project management experience.
- Minimum 2 Customer service and/or hospitality experience ideally more
- Excellent communication and interpersonal skills with a customer service focus.
- Experience in engaging with diverse communities.
- Ability to take initiative and prioritize tasks; excellent time management problemprevention and problemsolving skills.
General Expectations:
- Physical Standards: Must have ability to remain stationary and exert wellpaced mobility for long periods. Must be able to safely reach bend and frequently lift an average of 25 pounds.
- Must be able to speak clearly and listen attentively to teammates and guests.
- SupportIslandWoodsstrategicplantoexpandourmissionandimpact and commitment to mission vision values and goals ofIslandWood.
- Commitment to supportIslandWoodswork towards social justice equity diversity and inclusion in the workplace.
- Valid Drivers License
- Mustbeabletocomplywithandmaintain adrugfreeworkenvironment.
- Mustpasschildsafetyscreeningprocedure postoffer.
IslandWood is an Equal Opportunity Employer and welcomes applications from qualified individuals without regard to race color religion gender sexual orientation gender identity or expression national origin age disability pregnancy genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws.
Though no longer a requirement IslandWood recommends that all staff volunteers docents interns and graduate students to receive a COVID19 vaccine. This decision is intended to aid in the safety and health of all persons delivering and/or supporting program delivery our clients and students.
Required Experience:
Manager