With over 50 stores and the largest avocational cooking program in the US Sur La Table offers an unsurpassed selection of exclusive and premiumquality goods for the kitchen and tableand the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers driving digital growth or providing vital behindthescenes support were all here for the same reason to roll up our sleeves and create happiness through cooking and sharing good food
The Department Lead contributes to the success of Sur La Table by coordinating department workflow monitoring department production and training all associates in the proper procedures in the picking packing and shipping functions. The Department Lead reports to either a Distribution Supervisor or Operations Manager.
Job Duties and Responsibilities
Monitor flow of daily workload assuring all duties are properly assigned and completed making daily adjustments when necessary.
Train employees to department standards.
Perform all required procedures and documentation in a safe and efficient manner to maintain the highest quality finished product to our customers
Accountable for meeting quality and productivity standards
Will routinely work in cross functional roles to assist in meeting daily productivity goals
General housekeeping maintenance and organization of work area
Record time worked accurately and according to SLT policy
Consistently follows all Sur La Table policies and standard operating procedures (SOPs)
Additional responsibilities as assigned
Essential Functions
Ability to communicate verbally and work cooperatively with employees customers and vendors
Ability to use the computer and other office equipment to accomplish work tasks
Ability to adapt to change and work in a fastpaced warehouse environment
Ability to stand and/or walk for extended periods of time
Ability to read count and write to accurately complete all documentation
Able to work overtime and weekends as business dictates
Ability to regularly lift and/or move merchandise weighing up to 35 lbs; occasionally up to 50 lbs
Ability to grab reach push pull bend stoop kneel twist and crouch in order to retrieve and/or replenish merchandise
Ability to ascend and descend stairs in order to retrieve and/or move merchandise
Ability to learn and operate general warehouse equipment (RF Pallet Jack)
Ability to perform duties in an environment that is not climate controlled and will be exposed to dust odors and noise
Experience and Required Qualifications
Prior experience in a leadership role preferred
Experience with warehouse management systems and handheld devices
Basic PC knowledge
Strong attention to detail accuracy and problemsolving skills
Basic math calculations for selecting counting and checking work
Must be at least 18 years old
Focus on the Customer: You inspire and delight your customers.
Be Genuine: Your communication style is respectful effective and sincere.
Make the Right Call: You effectively blend knowledge experience wisdom & decisive action.
Take Ownership: You are committed responsible and provide solutions.
Achieve Results: You meet and exceed goals and expectations.
This job description represents a summary of the job not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties. Responsibilities tasks and duties of the jobholder might differ from those outlined in the job description and other duties as assigned may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed please contacth
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