Automotive Service Advisor
Automotive Service Advisor
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Job Description
Job Description
We are seeking an organized and detailed Service Advisor to join our winning team.
Scott Clark Nissan is the number one volume Nissan store in the Charlotte area.
The fully remodeled facility has 25 climatecontrolled service bays and puts out nearly 300 units/ month. Saturday grill outs and team offsites are one of many perks our employees enjoy as a result of being a part of the Scott Clark Nissan team.
Whether youre looking to be a part of the sales team or the service team Scott Clark Nissan strives create a fun work environment while investing your career goals. We want to see you succeed and will do what it takes to get you there!
SUMMARY
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records. We are open to candidates who are new to the automotive industry who have a desire to learn and move forward in their career!
What We Offer:
Medical
Dental
Vision
Short & long term disability and life insurance
401k
Responsibilities:
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age mileage and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes followup time
Monitors the progress of each vehicle throughout the day updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications:
Minimum 1 year experience in automotive industry
Bilingual in Spanish & English is a huge plus
Knowledge of automobiles
Positive attitude
High volume mentality
KPI focused
Required Experience:
Unclear Seniority
Employment Type
Full-Time
