Parts Counterperson
Parts Counterperson
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Job Description
Description of the role:
As a Parts Counterperson at Classic Ford Lincoln Columbia you will be responsible for efficiently and accurately assisting customers with their parts needs. You will play a crucial role in ensuring customer satisfaction and maintaining an organized parts department.
Responsibilities:
- Assist customers in person over the phone and via email with their parts inquiries
- Identify the correct parts needed based on customer descriptions vehicle information and parts catalogs
- Provide price quotes and process parts orders
- Maintain accurate inventory records and stock levels
- Track backordered parts and follow up with customers
- Collaborate with the service department to ensure timely and efficient part delivery
- Handle warranty claims and returns
- Maintain a clean and organized parts department
Requirements:
- Prior experience in automotive parts sales or a similar role
- Strong knowledge of automotive parts and their applications
- Excellent customer service and communication skills
- Ability to multitask and work in a fastpaced environment
- Attention to detail and accuracy
- Proficiency in using parts catalogs inventory management software and basic computer applications
- Ability to lift heavy objects and stand for long periods of time
Benefits:
- Competitive compensation ranging from $50000 to $65000 per year
- Opportunity for growth and advancement within the company
- Comprehensive benefits package including health insurance retirement plans and paid time off
- Employee discounts on vehicle purchases parts and services
- Positive and supportive work environment
About the Company:
Classic Ford Lincoln Columbia is a reputable automotive dealership located in Columbia South Carolina. We are committed to providing highquality vehicles exceptional customer service and reliable auto parts. As part of the Classic Automotive Group we prioritize employee satisfaction and offer various opportunities for career development and growth.
Employment Type
Full-Time
