Summary
Responsible for providing consultative sales and service to customers seeking health and ancillary insurance products and information. Accepts payments from customers assists with wellness education and conducts onsite Personal Health Assessments (PHAs).
Description
20 Provides sales and service to customers for health and ancillary insurance products (this interaction with the customer will be facetoface by telephone and webbased inquiries). Analyzes prospective customer needs and matches to appropriate company products and services.20 Presents and explains various recommended products benefits features and alternatives to the customer. Explains company sales medical underwriting and enrollment processes to set realistic customer expectations.20 Generates and acts upon leads for new sales and the sales of replacement and addon products. Initiates telephonic followup and/or outreach.20 Schedules appointments for sales and service visits; conducts group and individual information sessions. Assists with wellness education and conducts onsite Personal Health Assessments (PHAs).15 Receives and handles payments from customers.5 Provides sales/service support for special events and projects for the general public.Required Education: High School Diploma or equivalentRequired Work Experience: 1 year retail sales and/or marketing experience.Required Skills and Abilities: Ability to develop/maintain effective relationships with potential customers. Knowledge of marketing principles techniques and the marketplace. Effective presentation and customer service skills. Analytical or critical thinking skills. Demonstrated verbal and written communication skills. Effective organizational skills. Ability to persuade negotiate or influence others. Ability to handle confidential or sensitive information with discretion.Required Software and Tools: Microsoft Office.Required License and Certificate: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. Licensure must be maintained while in job. Other licensures and certifications may be required and maintained by specific areas.
We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Heresmore information.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains Affirmative Action programs to promote employment opportunities for minorities females disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment please email or callext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a casebycase basis.
Required Experience:
Unclear Seniority