Administrator IV - Administrative Process and Policy Manager
Administrator IV - Administrative Process and Policy Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 119465 - 151428
1 Vacancy
Job Description
Summary
Come make a difference and join team Metro!
King County Metros Finance and Administration Division is looking for an outstanding leader to fulfill the role of Administrator IV Administrative Process and Policy Manager in the Administrative Services Section. Reporting to the Administrative Services Manager this position will be responsible for identifying and leading Metro process and policy improvements; developing standard administrative practices; and effectively implementing and training on this work. The role will support the agencys efforts to build internal capacity to effectively meet administrative priorities and will work with administrative staff across Metro to develop agencywide policies and processes. The Administrator IV will be responsible for communicating effectively with diverse stakeholders and working collaboratively to identify plan guide and provide improvements for administrative processes and policies.
This role requires the ability to coordinate lead and work collaboratively with a team of people across Metro to proactively problemsolve and implement efficient business and administrative practices. The position will prepare and implement a new Departmentwide administrative policy process (e.g. create templates oversee prioritization develop review standards) and policy standards. The position will also work with agency staff to convert and update outdated department policies and the policy process while also ensuring they remain accurate and relevant.
Position Info:This recruitment will be used to fill one 1 Career Service Administrator IV Classification vacancy. In addition this selection process may be used to generate an eligibility pool list for future Career Service vacancies that may occur in this classification within this workgroup. The eligibility pool list will be retained for 12 months from the date of creation and may be used at the discretion of the hiring authority.
Job Duties
Provide process and policyguidancefor the administrative staff in the Administrative Services Section of the Finance and Administration Division.
Lead administrative process improvement projects in a large matrixed organization using Lean or similar process improvement methods to ensure that administrative work at Metro meetshigh standardsof accuracy quality and adherence to King County policies and guidelines.
Plan document and lead implementation of departmentwide administrative standards best practices and process improvements.
Continuously evaluate existing administrative processesidentifyingprocess gaps and areas for improvement and implementing efficient solutions to enhance productively and streamline operations.
Create implement and maintainstandard operating procedures and administrative policies for Metro.
Support business teams inidentifyingand delivering significant and quantifiable administrative process improvements through the application of process improvement methodologies.
Collaborate with Metro leadership and staff to develop scope timeline and project deliverables.
CreateMetro department policy development implementation and tracking process.
Demonstrate leadership through participation in agencywide process mappingassistingin data collection and analysis making recommendations for process and policy changes and overseeing continuous improvement of administrative operations.
Assistleaders across Metro with questionsregardingboth existing and stillneeded policies and procedures; provide information and process clarity on various administrative tasks while also tracking gaps to incorporate in the work plan.
Create and deliver presentations to a wide variety of audiences.
Provide training on processes and policies for administrative staff throughout Metro and provide coaching and guidance as issues and questions arise.
Direct and/or analyze and assess internal systems and make recommendations on changes or revisions to improve business productivity and performance.
Serve as an agencywide Subject Matter Expert on the interpretation of and training for administrative processes and policies.
Perform other related duties as; may be assigned to special projects.
Experience Qualifications Knowledge Skills
We are looking for candidates who have:
Minimum of 2 years of experience in creating implementing and training others on policies and procedures.
Demonstratedexperience in continuous improvement including knowing how toidentifyand create processes necessary to get work done and continually seeking ways to improve processes.
Experiencedeveloping and overseeing administrative activities performed for large teams.
Experience performing increasingly responsible administrative work and functions.
Excellent organization and timemanagement skills.
Demonstrated ability to work collaboratively and successfully with a diverse group of individuals from a variety ofdifferent positionsand backgrounds.
Expertisein oral written and interpersonal communications skills.
Ability to prioritize workload work under pressure with tight timelines and changing priorities and produce reliable and highquality work products while meeting deadlines.
Experience in the use of complex spreadsheets presentation tools and statistical analysis and database software.
Proficiencyin MS Office applications including SharePoint.
Highly competitive candidates will have (desired but not:
Knowledge of King County policies and procedures.
Experience creatingimplementing and trainingothersonMetro policies and procedures.
Proficiencyusing Business Intelligence (Bl) tools and Enterprise Resource Programs (ERP) in daily work such as the King County systems Oracle EBS PeopleSoft andPowerBI.
Project Management experience.
Supplemental Information
Who may apply:Weare accepting application materials for all qualified candidates.
To Apply
The following application materials are:
An online King County application. Updated withaccuratecontact information and relevant work history going back at least 10 years (or more if necessary) with all job duties dates of employment and reasons for leaving explained clearly.
Completed supplemental questions.
Resume.
A cover letter. In your cover letter please tell us why you are interested in this job and how your experience skills and/or education have prepared you for this position.
Applications without the above required materials will not be considered. Application materials will be screened for competitiveness completeness and written communication skills. The most competitive candidates may be invited toparticipatein one or more interviews andpossibly otherselection process elements. Final offers are contingent on successful completion of reference checks and/or a record review.
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation orassistancein the application or assessment process or if you have questions please contact: Sabrina Brazzle
Other Position Information
Work Schedule
This position is exempt from the provisions of the Fair Labor Standards Act and notovertimeeligible. Employees are paid on a biweekly schedule every other Thursdaycomprisinga 40hour workweek normally 8:00 a.m.5:00 p.m. Monday through Friday.
The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at various King County facilities. Employees mustresidein Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Union Membership: This position is not represented by a union
Class Code:ADMINISTRATOR IV
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
Required Experience:
Manager
Employment Type
Full-Time
