Intensive Housing Case Manager
Intensive Housing Case Manager
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Job Description
Why join CMHA Peel Dufferin
Support your community. Advance your career. Fulfill your purpose.
Joiningthe Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters were honored to have received the Canadian NonProfit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.
What We Offer
As a communitybased agency were dedicated to the mental physical and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.
In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits we offer our team members some unique perks that really stand out:
4 weeks accrued vacation
Up to 18 paid sick days accrued per year plus 2 flexible days each year
HOOPP Pension Plan
Ongoing professional development plus $250 annual funding for continuing education and certifications
$350 annual allowance to invest in achieving your personal wellness goals
Participation in organizational pay for performance incentive program
We are looking for a FullTime Permanent Intensive Housing Case Manager to join our team!
Reporting to the Program Manager Outreach Services the Intensive Housing Program will provide housing support and services to persons who are chronically or episodically homeless in Peel Region who have received a portable housing subsidy.
Status: Permanent fulltime 37.5 hours per week evening hours and weekends may be required; Note this posting is for an active vacancy
Salary: $61201.01 $ 72001.19 annually (Candidate qualifications will be considered when determining the starting salary)
Location: This position is based out of our60 West Drive Brampton office.Due to the nature of this program this role is onsite and/or community based.
What You Will Do:
- Support the transition of persons into housing utilizing a critical time intervention approach to housingbased street outreach.
- Conduct needs assessments develop and implement comprehensive care plans and ongoing monitoring.
- Provide contracted case management taskbased interventions and activities of daily living related to social determinants of health.
- Support individuals with housing search completion of housing applications potential unit viewing applications financial supports personal identification and supporting with move in.
- Develop and maintain relationships with landlords to increase participants housing success and contribute to the creation of the Outreach Landlord List.
- Contact with primary care to support clients care plan and discharge summary as required.
- Collaborate with other Case Managers to support program needs.
Manage a caseload including regular reassessments updating risk levels and caseload reviews. - Develop and maintain relationships with landlords to increase participants housing success and contribute to the creation of the Outreach Landlord List.
What You Need to Join Our Team:
- Postsecondary degree or diploma in a human services field.
- Minimum 2 years experience working with vulnerable populations. Experience with case management in a community setting required.
- Demonstrated knowledge of serious mental illness concurrent disorders and/or dual diagnosis is required
Demonstrate strong computer literacy in Microsoft suites virtual platforms client database management systems and OCAN.
Demonstrate crisis intervention skills for both telephone and inperson situations. - Strong interpersonal skills with proven ability to approach listen build trust and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
- Openness to operate from an antiracist antioppressive 2SLGBTQ affirming and intersectional framework.
- Willingness to learn and apply practical understanding of different elements of diversity such as gender identity/expression race/cultural background religion sexual orientation disability immigration and precarious status family status etc.
- Fluency in a second language including ASL (American Sign Language) is considered an asset.
- Required immunization(s) and/or administered vaccine(s) as per CMHA Peel Dufferins Immunization Program Policy.
Valid Canadian drivers license and access to an insured automobile in good repair.
A satisfactory Vulnerable Sector Screening (Police Check) report.
Deadline to Apply: Wednesday April 9 2025 at 4:00PM
At the Canadian Mental Health Association Peel Dufferin Branch we provide a wide array of community services resources and care for people with mental illness. In your role youll not only assist people who are struggling youll help them return to good health and reintegrate into the community. In everything we do we work together to make the world a better place one person at a time.
*2SLGBTQIA (TwoSpirit Lesbian Gay Bisexual Trans Queer Intersex Asexual and a range of gender and sexual diversity categories not listed).
Accessibility Statement
When contacted by CMHA Peel Dufferin for a career opportunity please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback please email us at
Use of Artificial Intelligence (AI) in Recruitment
To streamline our recruitment process we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience skills and potential. AI is not used to make any decisions in our recruitment process.
Next Steps
We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one 1 year after the closing date of the posting for consideration in future career opportunities.
Required Experience:
Senior IC
Employment Type
Full-Time
