Quality Assurance Specialist

During these unprecedented times the most vulnerable need Wayfinder more than ever. We are here to stay and we will never give up on those who need us most.

Our vital programs continue to operate and we remain as committed as ever to the children youth and families we serve. Those with nowhere else to turn. If you are someone who never gives up join us. Become a Wayfinder. The world needs usnow more than ever. We are seeking a Mental Health Quality Assurance Specialists to oversee various areas of billing and documentation for compliance to contractual obligations and agency policy and procedures to provide training and feedback to service delivery staff on areas of needed correction/ improvement and to work collaboratively with supervisors and management staff to ensure the accuracy of client documentation and records.

This is a nonexempt position that reports directly to the Clinical Quality Assurance Manager.

ESSENTIAL FUNCTIONS and Responsibilities:

Responsible for the review and content compliance of any and all documentation submitted to the Mental Health client record including (but not limited to) intake documents Assessments Client Treatment Plans Progress Notes Change of Diagnoses Outcome Measures medication support/psychiatric documents and correspondence.

Ensures the Clinical Loop of Medical Necessity is documented in the Mental Health client record in accordance with Wayfinder Family Services and Los Angeles Department of Mental Health (DMH) Policy and Procedures.

Conducts reconciliation documentspecific reviews and full chart reviews and provides feedback on needed corrections trends areas of needed training and missing information to service delivery staff all respective supervisors and the Director of Mental Health Services.

Maintains a tracking system of vital client information documentation due dates cycle dates and pending documentation and uses this tracking information to provide reminders to service delivery staff reports to supervisors and to monitor overall employee and program compliance.

Provides newhire training on the required content of DMH documentation billing procedures direct service delivery practices client care effective timemanagement agency Policy and Procedures and quality assurance systems of training and support.

Provides ongoing training to Mental Health staff on the required content of DMH documentation billing procedures direct service delivery practices effective timemanagement agency Policy and Procedures and quality assurance systems.

Qualifications:

Bachelors degree in Psychology Social Work Human Services or a relevant field preferred.

One 1 year of experience working within a contracted and/or directlyoperated Los Angeles County Department of Mental Health program that serves highrisk children adolescents adults and/or families OR

One 1 year of experience with reviewing/overseeing Los Angeles County Department of Mental Health billing documentation client records quality assurance policy and procedures and training protocols required.

Trained in Intensive Care Coordination (ICC) Intensive HomeBased Services (IHBS) and the Core Practice Model preferred.

Trained in EvidencedBased Practices (e.g. Seeking Safety Managing Adaptive Practice MAP Aggression Replacement Training ART TraumaFocused Cognitive Behavioral Therapy TFCBT etc. preferred.

Proficient in the use of Microsoft Word Excel and Outlook.

COMPENSATION AND BENEFITS:

Competitive salary (DOE)

Health Dental & Vision Insurance

Life Insurance

Long Term Disability

Long term Care

Flexible spending benefit options including qualified transportation

401(K) retirement plan with a 4 employer match after qualification

Generous Paid Time Off

10 Paid Holidays

Education Assistance Program

You can apply through this link or submit resume to:

Email:

Fax:

Wayfinder Family Services is an Equal Opportunity Employer. We support a drugfree workplace and conduct preemployment background and drug screenings.

Visit us online at: www.wayfinderfamily