Senior Market Manager Spain

The Community You Will Join:

The Chief Business Officer organization plays a pivotal role in driving the companys growth and expansion efforts worldwide. Our teammates work on commercializing Airbnbs new and existing businesses helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnbs global supply of highquality stays Experiences and services and executing Airbnbs global in market strategy. With this focus on business strategy quality supply and international expansion the team is leading the way for Airbnbs continued growth and facilitation of millions more host and guest connections.

The Difference You will Make:

The Hosting team is seeking an ambitious bright and entrepreneurial Senior Market Manager Spain & Portugal to join our Barcelonabased team. You will be responsible for managing professional host accounts and supply acquisition of high quality inventory in your assigned territories in Spain & Portugal. You will build Airbnbs strong market presence in your assigned region in collaborating with other teams as the local inmarket expert. You will help develop and iterate scalable localized supply management strategy for both developed and highly competed market destinations as well as nascent and relatively untapped new markets ultimately ensuring our longterm market success. The successful candidate will report into the Spain & Portugal Territory Manager.

A Typical Day:

• Build and manage partner relationships within assigned territory
• Directly manage accounts to meet and exceed quarterly/annual growth goals
• Create and deploy scaled strategies to effectively manage & optimize the longtail of hundreds of Professional Hosts in your region
• Analyze data and utilize datadriven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Hold regular optimization calls and business reviews with your partners
• Prospect and onboard new high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Airbnb in external meetings with Professional Hosts
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Develop strong and long lasting partnerships
• Develop deep knowledge of your assigned geographic markets
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner
• Work crossfunctionally with product communications public policy and customer support teams to ensure our longterm market success.

Your Expertise:

• 9 years of experience in account management / sales
• 2 years of hospitality/travel industry experience (nice to have)
• Strong time management and prioritization skills
• Ability to work at both strategic and tactical levels with a proven track record to execute in ambiguous environments
• Excellent communication skills and ability to communicate effectively with clients
• Experience building and strengthening relationships with external partners
• Comfortable performing data analysis and making decisions based on the results
• Available to travel to assigned markets
• Ability to work within tight deadlines adjust to changes in priorities and balance shortterm needs with longterm strategic initiatives
• Highly proficient in using CRM software Salesforce experience is a plus
• Charismatic selfstarter who is resourceful and selfsufficient
• Fluency in Spanish and English

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions. All qualified individuals are encouraged to apply.

Required Experience:

Manager