WAREHOUSE TECHNICIAN SCOPE OF RESPONSIBILITIES: Receive inbound shipments document condition locate and document location of items and prepare items for load out at the warehouse. Collaborate with crossfunctional leaders and employees to share knowledge and improve outcomes.
ESSENTIAL FUNCTIONS:
PROBLEMSOLVING:
- Create an environment where employees feel compelled to reduce human struggle and waste. Model and encourage others to highlight track and help solve problems.
- Use the following framework for problemsolving:
- Document Current Condition
- Plan
- Do
- Check
- Act
- Use visual tools for communication of past present and future problem solving.
- Develop others to share and test knowledge and ideas that improve the quality and speed of workflow.
- PERFORMANCE:
- Provide project and customerappropriate solutions that help us win and retain customers.
- Receive store pull and stage furniture safely and costeffectively.
- Manage inventory accuracy for sold orders and asset management customers.
- Manage the merchandise return policy to ensure warehouse is organized and that product is documented and disposition plan is carried out.
- Response times and quality of internal and external communications and deliverables must meet or exceed customer expectations.
- Create and Provide Visual Tools to manage workload and share progress towards goals (KPIs).
FOCUS ON ACHIEVING CORPORATE OBJECTIVES: - Reduce Punch Lists
- Improve Margins
- Fill the funnel
- Prepare installation for success
DEVELOPMENT OF SELF AND OTHERS: Create an environment of continuous learning about:
- Goodmans History
- Goodmans Process
- Technology
- Product Applications
- Product Specifications
- Product Installation
- Communication and Presentation Skills
- Code Compliance
- Workplace Health and Safety
- Engagement in our Community
- Mentorship
- Sharing Knowledge
VALUES:
- Model and encourage behavior that is aligned with our values:
- People The welfare of our people is our priority.
- Connectedness Goodmans is not isolated we are connected the community and the planet.
- Foresight Goodmans never stops thinking.
- Improvement Goodmans will continually seek improvement.
- Transparency We will be open and honest in our interactions with employees and customers.
CULTURE:
- Model and encourage behavior that promotes our culture:
- Make the customers day better
- Inspire the community with our purpose
- Be excellent together
- Invest in the growth of our people
- Celebrate success
- Learn from mistakes and teach others
QUALIFICATIONS AND COMPETENCIES: Two years of experience in warehouse and inventory management processes and procedures.
COMPETENCIES:
- Accountability and Consistency
- Communications Effectiveness and Customer Focus
- Goal Driven
- Initiative and Positive Attitude
- ProblemSolving
- Professionalism
- Teamwork
- Training and Personal Development
- Customer Service
- Developing Team Members
- Process Knowledge
- Product Knowledge
- Project Knowledge
- Quality Focus
- Space Planning
- Time Management
| Required Experience:
IC