Principal Engineer - Observability Solutions

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Are you ready for the next chapter in your Uncarrier journey

We are seeking a Principal Engineer Observability Solutions to drive the design development and delivery of endtoend observability capabilities across TMobiles technology ecosystem. This handson technical leadership role will focus on creating scalable resilient and intelligent observability solutions that empower teams to gain realtime visibility into application and infrastructure health performance and user experience.

The Principal Engineer Observability Solutions will collaborate closely with software engineers site reliability engineers infrastructure teams and business stakeholders to architect systems that capture process and analyze telemetry data (metrics logs traces events). The ideal candidate is passionate about driving operational excellence experienced in modern observability stacks and comfortable influencing at both technical and strategic levels.

The Principal Engineer Observability Solutions works on challenging technical assignments that require sound judgment in issue resolution and decisionmaking. They determine methods and procedures for new assignments and handle tasks that demand significant initiative and strategic thinking. They understand the broader implications of their work and provide recommendations for solutions. Typically they receive minimal instruction on daily tasks and only general guidance for newly introduced assignments. In some cases they may serve as an informal team leader.

We pride ourselves on encouraging a culture of innovation advocating for agile methodologies and promoting transparency in all that we do. Join us in embodying the spirit of the Uncarrier and make a tangible impact!

Job Responsibilities:

• Architect and implement observability platforms and tools that support proactive detection root cause analysis and continuous improvement across distributed systems.
• Lead the design and development of core observability services including metrics pipelines log aggregation tracing infrastructure alerting systems and data visualization.
• Leverage modern technologies such as Open Telemetry cloudnative instrumentation streaming data platforms and AI/ML for anomaly detection and automated insights.
• Collaborate with engineering and SRE teams to define servicelevel objectives (SLOs) error budgets and golden signals.
• Provide technical leadership and mentorship to engineering teams ensuring best practices in system design telemetry standards and observability instrumentation.
• Champion observability as a firstclass concern in the software development lifecycle.
• Influence platform strategy and roadmap through deep technical insight and alignment with business priorities.
• Technical Writing: Writes advanced documentation architecture capabilities limitations and advantages for technologies. Creates and modifies clear documentation on existing and new systems and services. Able to design and communicate architecture design strategies standards technical system specifications and business requirements. Able to present complex ideas to nontechnical audience. Creates and presents executive presentations that may translate technical issues into business impact. Participate in industry professional forums
• Technical Leadership: Monitor and influence relevant industry technologies and standards. Present highly technical concepts to both technical and nontechnical decisionmakers. Continuously learns creates content and teaches others specific subject areas. Informally coaches and contributes to the development of others through mentoring or in house workshops and learning sessions. Coach and develop engineers across functional teams on technology decisions. Influence technology and policy decisions made across the VP organization related to architecture design strategies and standards. Understand financial decisions including NPV and ROI based on customer experience/business drivers. Owns and drives PoC and technology roadmaps. Influence technology and policy decisions made across VP organization.
• Technology Strategy: Evaluates new and existing technology options that support business goals. Proposes technology position for the company across the VP organization.

Education and Work Experience:

• Bachelors Degree Engineering Computer Science (Required)
• 710 years Technical engineering experience (Required)

Knowledge Skills and Abilities:

• Focus: Able to develop and communicate goals in support of the business mission. (Required)
• Drive: Selfmotivated and able to work well under pressure with minimal supervision including the ability to simultaneously support multiple strategically significant tasks under fixed/accelerated deadlines. (Required)
• Teamwork: Ability and desire to work cooperatively with others on a team. Develop maintain and strengthen partnerships that can provide information assistance and support. (Required)
• Communication: The ability to ensure that information is passed on to others who should be kept informed. Express self clearly in conversations and interactions with others. Clear business and technical writing skills. The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences. (Required)
• Customer Focus: The ability to demonstrate concern and meet external and/or internal customers needs. (Required)
• Analytical: The ability to tackle a problem by using a logical systematic sequential approach. (Required)
• Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area. (Required)
• Forward Thinking: The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. (Required)
• Influencing Others: The ability to gain others support for ideas proposals projects and solutions. (Required)
• Motivational Support: The ability to enhance others commitment to their work. (Required)
• Inspiring Others: Ability to convey confidence in employees ability to be successful especially at (Required)
• Conceptual Thinking: The ability to find effective solutions by taking a holistic abstract or theoretical perspective. (Required)
• Strategic Thinking: The ability to analyze the organizations competitive position by considering market and industry trends existing and potential customers (internal and external) and strengths and weaknesses as compared to competitors. (Required)
• Fostering Innovation: The ability to develop sponsor or support the introduction of new and improved method products procedures or technologies. (Required)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $126800 $228900

Corporate Bonus Target: 20

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.

Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.