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You will be updated with latest job alerts via emailAs a data analyst you will be responsible for providing reports and insights that aid in management to ensure topnotch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupangs services Product Analytics creates meaningful insights seeks answers to complex business questions and enables a better understanding of customer behavior.
Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.
Collaborate with product managers designers program managers engineers and other stakeholders to make datadriven decisions.
Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.
Expert thought leadership as an ecommerce and fulfillment service analyst.
Qualifications
Expert SQL knowledge with 8 years work experience in data analytics
Experience in providing clear and actionable plans by analysing data and insights
Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fastpaced and dynamic environment
Great ability to think critically and solve nonstructural problems
Strong communication skills to share analysis results clearly and concisely
Experience with big data tools like Hadoop Spark and Presto
Experience with BI tools like Power BI or Tableau
Bachelors degree in statistics or computer engineering or equivalent experience
Preferences
Experience with Python and R/SAS or other statistical packages
Experience in working with version control (Git SVN etc.
Well diverse in or comfortable with learning new modern data tools
Masters degree in statistics or engineering or equivalent experience
Experience analyzing ecommerce and customer behavior logs
Required Experience:
Staff IC
Full-Time