Supervisor Patient Access On-Site H
Supervisor Patient Access On-Site H
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Current Employees:
If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet please review this tip sheet.
The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a fulltime Supervisor Patient Access (OnSite).
CORE JOB SUMMARY:
The Supervisor Patient Access (OnSite) (H) oversees and supervises the daytoday business and clinical support operations of assigned location and Tier 1 team responsible for ensuring a smooth operational patient flow by providing a wide range of critical front end revenue cycle and clinic support operations for hospital and practicebased locations across the University of Miami Health System The Supervisor Patient Access (OnSite) (H) anticipates patient volume monitors patient flow and staff productivity to ensure that all patients customers visitors and staff are well served by provided a pleasant and organized atmosphere appropriate for all ages ethnic groups and physical handicaps.
CORE JOB FUCTIONS:
Obtains confirms and enters demographic financial and clinical information necessary for financial clearance of scheduled patient accounts.
Orients trains evaluates and monitors registration staff using positive reinforcement and recognition.
Ensures that staff members adhere to all established policies and procedures.
Assists with planning organizing and scheduling to accommodate daily expected volumes.
Communicates any patient flow issues to appropriate managing staff.
Verifies patient demographic and insurance information and edits information as necessary.
Explains consent for treatment financial liability and HIPPA to patients.
Initiates performance management processes to address ongoing performance issues.
Makes every effort to collect outstanding patient account balances runs end of day reports ensures accurate accounting of collected funds and deposits funds.
Identifies and recommends process changes that will improve overall performance and efficiency of the registration process.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.
Monitors staff compliance with key business initiatives and inspires team to achieve established Key
Performance Indicators including but not limited to patient satisfaction copay and previous balance collections registration processing time and denials
Maintains harmonious and collaborative working relationship with all healthcare team members.
Adheres to University and unitlevel policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High School diploma or equivalent
Minimum 4 years of relevant experience
Knowledge Skills and Attitudes:
Ability to maintain effective interpersonal relationships.
Commitment to the Universitys core values.
Ability to direct manage implement and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to effectively plan delegate and/or supervise the work of others.
Ability to lead motivate develop and train others.
Proficiency in computer software (i.e. Microsoft Office)
Any relevant education certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H8Required Experience:
Manager
Employment Type
Full-Time
