Napa Farms T2 Assistant General Manager Paradies Lagardere - San Francisco International Airport
Napa Farms T2 Assistant General Manager Paradies Lagardere - San Francisco International Airport
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Job Description
POSITION DESCRIPTION
POSITION TITLE: Assistant General Manager
EMPLOYMENT CLASSIFICATION: Exempt
POSITION REPORTS TO: General Manager
DEPARTMENT: Dining Division
POSITION SUMMARY:
At Paradies Lagardre our mission is to maintain firstclass standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a travelers attention to the topnotch quality of our culinary offerings and the exceptional hospitality delivered by our teams we focus on more than just restaurant operations. We specialize in experiences.
The Assistant General Manager is truly a partner as they invest in the restaurant for which they are ultimately responsible. Whether leading an ontrend national brand or an iconic concept from the local community you will create and deliver firstclass experiences for the traveling public. You demonstrate a passion for the Guests overall experience through the selection development and motivation of associates. Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff.
In joining our team you commit to supporting this mission by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.
DUTIES AND RESPONSIBILITIES
All Paradies Lagardre positions including the Assistant General Manager require that you embody a positive company image by providing courteous friendly and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values TRIFIC (Trust Respect Integrity FirstClass Innovation Commitment) and recognize and satisfy all restaurant guests.
Reports to the GM for the following areas and duties including but not limited to:
Work a weekly schedule of designated shifts in coordination with other managers
As needed supervise daily floor operations including occasional opening and closing duties
Maintain Every Guest Every Time focus working tenaciously to ensure all guests have an overall
positive experience.
Maintain thorough understanding of company policies procedures philosophies and steps of service
Oversight of new hire training and constant fostering of a TEAM culture
Ongoing training/coaching of all FOH staff on each aspect of their positions
Assist with periodic performance reviews
Maintain accurate daily records and cash handling procedures
Make certain that exceptional presentation in all areas including: products displays signage
uniforms furnishings and facilities are consistently met
Provide a safe work environment and ensure of food safety practices
Understand and adhere to all SFO / TSA rules and regulation
Complete daily administrative duties timely and effectively including manager log notes and
employee documentation
Maintain thorough effective and timely communication with other management personnel
Participate follow and foster all Company Training programs including new hire training safety
training guest service etc etc.
Understand and follow all Operations and HR procedures as required
Work to maintain a productive and positive work environment and relations with employees
colleagues and business associates.
Assist in candidate recruitment and onboarding.
Ensure compliance with HR protocol including but not limited to; recruitment / onboarding
discipline terminations training leaves of absence wage and hour laws union contract provisions
etc.
Materials maintenance and distribution i.e. new hire binders legal postings handbook change
notices etc
Perform monthly compliance walk through to include safety / sanitation personnel files adherence
to training program postings etc
Assist in mediating and resolving employee conflicts
Continually build culture through constant positive and productive interactions with employees and
management throughout the organization.
Maintain Department calendar including meetings workshops and travel schedule
Assist in creation distribution training and enforcement of biweekly training topics
Participate in company Safety Team
Support management in the implementation and monitoring / tracking of employee morale
programs including sales contests attendance Performance Dollars etc.
Consistent log documentations of conversations and status / progress of any internal issues
Partner with GM DOO and HR toward all location goals
This position description is merely intended to describe the primary elements of the position. Paradies Lagardre reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.
PACES FERRY ROAD SUITE 400 ATLANTA GEORGIA 30905 / FAX:
Required Experience:
Director
Employment Type
Full-Time
