Box Office Attendant Part-Time Donald L Tucker Civic Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Under supervision of Box Office Manager assist in the operation of the box office implementing and following procedures overseeing the box office while Manager is away for OVG at the Donald L. Tucker Civic Center.

This role pays an hourly wage of $14.75.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until April 11 2025.

The Donald L. Tucker Civic Center features a 12500seat arena 34 luxury suites 476 club seats over 54000 sq. ft. of meeting and exhibition space and an arena view restaurant the Spotlight Grille. The arena is home to Florida State Mens and Womens basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue the arena also is frequently used for trade shows large catered functions receptions religious services and classes. You can learn more about our venue at tuckerciviccenter.

Know and understand the operations of the TicketMaster ticketing system
Familiarize yourself with each event (ticket prices discounts restrictions reserved or general admission seating etc.
Know and understand seating charts and configurations of the DLTCC
Perform transactions for all events on the ticketing system with efficiency and accuracy
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
Communicate and satisfy patrons with world class customer service
Operate phone and address call in patrons requests for information
Reconcile all monies received from ticket sales
Maintain confidentiality
Additional duties may be assigned by Box Office Manager or Box Office Supervisor

Ability to multitask in a fastpaced environment
Familiarity with Windows based computers
Possess excellent customer service skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours including but not limited to working early mornings nights weekends and holidays in addition to traditional business hours
Must be able to work in a loud noise environment
Must be over 18 years or older
Strong verbal communication skills in the English language (Spanish is a plus)
Proven ability to work well with all levels of management

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.