ValetConcierge - Genesis Downtown

Valet/Concierge Elevate Your Career at Genesis Downtown!

Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry Genesis Downtown part of the revolutionary Downtown AutoGroup is seeking a committed Valet/Concierge to join our dynamic team at our brand new stateoftheart Autoplex facility in Downtown Toronto!Take a look at ourunique approachand see for yourself!

Why we need you

Our goal is to create a seamless and enjoyable experience for every customer from sales to service. To achieve this we need energetic and dependable team members who are excited to be a part of the fastpaced automotive world.

Our vision at Genesis Downtownis to create lifetime guests not just onetime customers. To do that we need someone extraordinary. Someone who isenthusiastic responsible and customerfocused to provide an extraordinary experience for our valued Guests.

Without you were just another service center. With you were the guardians of our Guests automotive dreams ensuring their vehicles are always ready for the next adventure.

Heres what youll be doing

• Warm Welcome: Greet Guestswith a warm professional demeanor as they arrive at our facility ensuring they feel valued and welcomed.
• Valet Services: Safely and efficiently park retrieve and manage vehicles with a high standard of care and attention to detail treating each vehicle as if it were your own.
• Concierge Assistance: Provide a range of concierge services including arranging transportation answering questions about vehicle features and offering directions and recommendations to enhance the Guest experience.
• Luxury Experience: Make every interaction memorable by anticipating client needs personalizing your service approach and creating a relaxing highquality experience from start to finish.
• Vehicle Inspection: Conduct visual inspections of each vehicle for any preexisting damage communicating findings to guests and team members to ensure transparency and avoid misunderstandings.
• Logistics Support: Organize the flow of vehicles in the facility ensuring efficiency and maintaining cleanliness and order in all areas where Guests and their vehicles are present.
• Customer Communication: Provide timely updates on the status of vehicles and services effectively communicating any delays or necessary information.
• Maintenance and Care: Perform light cleaning or maintenance on vehicles as needed to ensure theyre always presented in the best condition creating a wow factor for clients.
• Safety & Compliance: Follow all safety and regulatory guidelines protecting the safety of clients their vehicles and colleagues while on the job.

You need these qualifications

• Experience: Were looking for individuals with a strong customer service ethic.
• Skills: Strong interpersonal communication and organizational skills.
• Licensing: A valid Ontario G drivers license with a clean driving record.
• Physical Ability: Able to work on your feet and quickly move and park cars including manual transmission vehicles.
• Attitude: Friendly enthusiastic and proactive. You enjoy meeting new people are a team player and have a knack for anticipating client needs.

If would be nice if you

• Have prior experience in a similar role (e.g. valet concierge automotive or hospitality).
• Have familiarity with highend automotive brands and luxury vehicles.

What we offer

• Impactful Work:Every day presents new challenges and opportunities to make a difference.
• Career Growth:Were committed to helping our team members grow their careers with us we believe in promoting from within.
• Community:Be part of a team thats as passionate about cars as you are in one of the most vibrant cities in the world.
• Competitive Pay:Attractive salary.
• Comprehensive Benefits:Health dental and vision coverage along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development:Ongoing training opportunities to keep your skills sharp and your career on trackthrough our DAG Academy.
• Modern Facility:Work in a clean organized and wellequipped shop that prioritizes safety and efficiency atour stateoftheart Autoplex.
• Positive Work Environment:Be part of a supportive and friendly team that values your contribution.

You are what drives us Apply Now!

If youre ready to take your career to the next levelplease apply. Were excited to hear your story!

This is an inperson role.

Genesis Downtown and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. Wed be happy to provide reasonable accommodations to help you apply just email us at.

Join us at Genesis Downtownin revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however only those selected for an interview will be contacted.