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Job Description
DEADLINE FOR APPLICATIONS
19 April 202523:59GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE: Developer Individual Giving team
UNIT/DIVISION: Private Partnerships Division (PSP) Org. Unit
DUTY STATION: Remote
CONTRACT TYPE: ShortTerm Regular Consultant
DURATION: 11 months
WORK SCHEDULE: Full time
LINE MANAGER/SUPERVISOR: Senior Solution Architect Simon Applebaum
ORGANIZATIONAL CONTEXT
The United Nations World Food Programme (WFP) is the worlds largest humanitarian agency working to create a world with zero hunger. WFP and its partners believe that no child should go to bed hungry and that individual and collective wellbeing can only be achieved if all children women and men get the nutritious food they need to lead healthy dignified lives. Each year WFP assists 90 million people in 83 countries. Every day some 5600 WFPchartered trucks are on the road 92 planes are in the air and 20 ships are at sea. These numbers speak to WFPs unparalleled reputation as an emergency responder one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the resilience of communities most vulnerable to hunger and malnutrition through longterm development programmes aimed at boosting food security local economies education employment and gender equality. While hunger and malnutrition are the worlds largest solvable issues the needs are still immense and growing. 821 million people in the world suffer from chronic hunger.
The Private Partnerships Division (PSP) is responsible for working with the private sector to achieve greater impact in WFPs work. PSP has embarked on an exceptionally ambitious new strategy to raise an additional one billion dollars for hungry or malnourished people in the next five years and to expand the contribution to WFP from the business sector through effective and sustainable longterm partnerships as well as from private individual supporters around the world. This includes securing new high impact technical partnerships signing significant new corporate deals and growing existing relationships as well as building a base of one million individual supporters.
PURPOSE OF THE ASSIGNMENT
WFP is committed to growing private sector fundraising with a focus on individual giving. It is recognized as a fundraising channel that has been successfully used by other UN agencies for whom it generates the bulk of their private sector income. In addition individual giving can provide a high proportion of unrestricted income which is critical to supporting the longterm goals of country strategic plans (CSPs). The Private Partnerships Division (PSP) is committed to foster individual giving as a significant strategy for growth during 202530
The proposed focus of the development of individual giving is through a digitalfirst strategy and as part of this WFP is upgrading its systems and infrastructure to receive and process donations from individuals as well as the systems to store and manage supporter information. The aim being that WFP can engage with supporters in their preferred channels and maximize their longterm support for the cause of zero hunger through frictionless constituent experience.
WFP has selected a range of technology components to support this strategy which is delivered through a customized SaaS fundraising platform to securely collect supporter information and payment; Stripe PayPal and GoCardless as payment systems; Salesforce as a supporter data repository and user interface; Salesforce Marketing Cloud for marketing automation; AWS Redshift as a data warehouse and configuring dashboards in Tableau for data visualization.
This role provides the opportunity to develop on their career as Developer in the team there will be opportunity to work closely with more experienced team members to develop skills across a broad range of platforms however a base set skills is required of the successful applicant to ensure that they can be trusted to work with limited supervision when required.
The successful applicant for this role will join a motivated flexible and busy team liaising with stakeholders throughout the department supporting the team in delivering the technical solutions that underpin successful fundraising campaigns dealing with issues and outages as necessary to ensure the success of the wider team in achieving supporter and revenue targets.
Reporting Lines
The Developer will report directly to the IG Tech Lead and work closely with the Salesforce Developer.
ACCOUNTABILITIES / RESPONSIBILITIES
Working as directed key responsibilities will include support of the Operational and Data Integrity related tasks
Properly and accurately document work of the team and prepare material to support training of IG team members in the use of technical applications
Perform archiving documentation and folder association of critical aspects of Sharepoint use by the Tech Team
Take control of assigned tasks through effective management and update of Asana
Participate in team meetings to agree on and suggest priorities approach to work and potential solutions taking ownership of assigned actions
Check front end systems to report on performance support with review of fault and bug tickets to ensure effective triage or resolution of issues as appropriate
Responsible for daily reporting designed to support the effective decision making of the Acquisition team through high availability of reports communicating as needed if issues are identified
Review operational reports in Salesforce to ensure data is aligned for attribution and escalate problematic issues as needed
Review export/import scripts/reports for accuracy and alignment to standards
Perform regular data integrity monitoring and notify team of errors and issues
Document changes to systems or processes including but not limited to: Asana Salesforce
Support activity relating to the effective operating of processes supporting the wider IG team
Undertake assigned tasks in support of systems and data migration to ensure the data is aligned
Support the Acquisition and SX by checking the alignment between meta and campaign setup
Support testing activities including UAT for
Marketing Cloud campaigns
Salesforce use cases and advancements to workflows and processes
GoDonate use cases
DELIVERABLES AT THE END OF THE CONTRACT
Effective data transfers for third party partners Maecenata and GDG clear and accurate data that would allow generation of tax receipts by the third parties and reporting.
Contribution to:
The development of data warehouse replication to allow testing and UAT of changes to reporting that may impact delivery agree actions and ensure sign off before moved to live.
The delivery of the data privacy project including but not limited to: Facebook CAPI automated uploads advertising studio and cookie banner development.
The development and maintenance of the updated technology roadmap
Participation in the Donor Portal type activity to ensure optimum experience for WFP supporters.
QUALIFICATIONS AND EXPERIENCE REQUIRED
Education
University degree or relevant educational certificate in Computer Science IT Engineering Professional Software Engineer Business Administration or STEM discipline.
Experience and hard skills
Minimum 3 years of professional experience of development role through internships or similar working in an international setting working with multiple teams stakeholders.
Understanding of working with Salesforce Stripe donation platforms Browserstack Asana Sharepoint and other Microsoft applications
Performing site content data checks and updates. Reporting and escalation of potential issues which could impact report accuracy or performance
Experience of the following would be an advantage Advanced Web Development and Web Design: (HTML / CSS) and Data Structures & AlgorithmsBasic Programming (Java / JavaScript / PHP / MySQL / C)Advanced Programming on AngularJS Spring Boot/ Spring Data MongoDB
Proficient communication organisational and coordination skills. Ability to demonstrate a high level of verbal and written English ability to plan and organize work with a good level of independence; Ability to take initiative to solve problems and seek solutions; Work effectively in a multicultural environment and international organization; Uses tact and courtesy to give and receive information with a variety of individuals; Motivated team spirit and contributed to an inclusive and sound working environment
Flexible approach to work good time management skills and ability to multitask has strong time management skills and ability to quickly shift priorities. Equally has ability to highlight when this would be the wrong thing to do for any inflight projects.
Soft skills
Uses tact and courtesy to give and receive information with a variety of individuals (people oriented)
Motivated team spirit and contributed to an inclusive and sound working environment (team player)
Highly adaptable to change and comfortable dealing with ambiguity stress and competing demands with grace and humor
Language(s)
Excellent command of spoken and written English
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Employment Type
Full-Time
