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1 Vacancy
Intern Information Technology
Location: Galveston
Paid Internship
Essential Duties and Responsibilities:
This position is responsible for the following: Other duties may be assigned.
Troubleshoots hardware software and network issues.
Manages the telephone and voice mail system.
Identifies and procures the hardware and software needed to satisfy user requirements.
Installs hardware and peripheral components such as monitors keyboards printers and disk drives on users premises.
Loads standardized software packages such as operating systems networking components and
office applications.
Provides telephone inperson and online support to endusers.
Coordinates activities with network services and information systems groups.
Provides updates status and completion information to managers and/or users via voicemail e mail or inperson communication.
Refers major hardware problems to service personnel for correction.
Connects users to networks and provides initial training in facilities and applications.
Supports email and antivirus systems.
Assists in research and procurement of computer services contractors accessories and supplies.
Track and maintain network asset inventory.
Perform other duties and services to ensure successful projects are delivered and clients are satisfied.
Maintains excellent attendance and punctuality.
Required Education & Experience:
High school education or equivalent
Degree in Networking or Management Information Systems preferred.
Two years of hardware networking and telecommunication experience preferred.
Computer literate including advanced skills supporting Microsoft Office Suite (Word Excel Outlook OneDrive SharePoint etc.. Experience with Accounting software a plus.
Familiar with Microsoft 365 Entra and Intune.
Basic understanding of Microsoft Active Directory including group policy.
Basic understanding of LAN topologies and concepts over Ethernet and Fiber.
Basic understanding of WAN topologies and concepts.
Working Conditions:
Must possess mobility to work in a standard office setting and use standard office equipment including a computer.
* An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.Equal Employment Opportunity Posters. If youd like to view a copy of the companys affirmative action plan or policy statement please email:emailprotected. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please email:emailprotected.
Required Experience:
Senior IC
Full-Time