T-Mobile Retail Store Manager - Albany
T-Mobile Retail Store Manager - Albany
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
Requirements
In order to be a Manager In Training you need to have the following:
In order to be a Manager In Training you need to have the following:
- One year previous management experience in retail preferably in wireless. (Required)
- Ability to lead and coach to deliver financial results.
- Legal authorization to work in the United States.
- Pass a preemployment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
- A highschool diploma or GED and be at least 18 years of age.
Knowledge and Skill:
- Knowledge of TMobile products services policies systems etc. preferred
- Basic Microsoft Office suite and Gsuite abilities
- Effective communication in both written and verbal formats
- Ability to train others on the sales process and be able to adapt pivot and adjust to the needs of the Mobile Experts learning style
- Be able to deliver both positive and constructive feedback in a productive manner
- Maintain working knowledge of all store sales/operations in order to best manage and address all Mobile Experts questions
- Be able to explain Mobile Expert pay thoroughly and accurately
- Recruitinterview and retain staff
Mobileone LLC Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing.
Job Summary
The Manager in Training (MIT) program is a blendedlearning 90day program focused on immersing a manager in all aspects involved in managing a TMobile Premium Retail Store. Training takes place in our store locations. youll train on all aspects of successfully running a store in preparation for running for your own store. Youll be involved in supervising daytoday store activities ensuring overall store performance identifying staffing needs managing schedules and developing operational action plans while mentoring and developing the team. Each month the program focuses on a different aspect of running the location.
The program is structured to provide the MIT with daily and weekly feedback from the Retail Store Manager and Regional Manager. The MIT must successfully complete the training program to be promoted into a Retail Store Manager role.
A Manager in Training is:
If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing.
Job Summary
The Manager in Training (MIT) program is a blendedlearning 90day program focused on immersing a manager in all aspects involved in managing a TMobile Premium Retail Store. Training takes place in our store locations. youll train on all aspects of successfully running a store in preparation for running for your own store. Youll be involved in supervising daytoday store activities ensuring overall store performance identifying staffing needs managing schedules and developing operational action plans while mentoring and developing the team. Each month the program focuses on a different aspect of running the location.
The program is structured to provide the MIT with daily and weekly feedback from the Retail Store Manager and Regional Manager. The MIT must successfully complete the training program to be promoted into a Retail Store Manager role.
A Manager in Training is:
- Accountable for managing all guest services store operations sales profitability merchandise inventory expense control human resources management and operating costs.
- Familiar with all aspects of retail including hiring scheduling training marketing loss prevention and team leadership.
- The Primary point of contact for employees of the retail store.
As a Manager in Training your responsibilities include:
- Responsibility for the overall productivity results in the store and delivering those results based on key performance indicators
- Hiring and developing a team of effective Sales Associates.
- Training store associates in using store systems to support the Customer Experience including the Point of Sale.
- Cultivating a positive environment which supports MobileOnes values.
- Coaching Mobile Associates in building relationships with customers understanding their needs. Support them in delivering a strong customer experience that will allow the customer to confidently recommend TMobile to their friends and family.
- Maintaining a clean and organized store environment at all times.
- Ensuring that visual merchandising is engaging to customers while adhering to MobileOne/TMobile standards.
- Staying on top of rapidly evolving TMobile technology and ensuring that Mobile Associates are updated on new products and offerings and know the sales techniques necessary to sell them.
- Ensuring that every need the customer has when coming into the store is met before they leave right fitting the solution and making sure associates set them up for success through the customer onboarding process.
- Utilizing tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations.
- Driving operational efficiencies to help minimize risk and protect the stores assets.
Pay
$18.22 $49.17 / hour
The pay range above represents hourly wage and potential store bonus.
Benefits:
We are pleased to offer a comprehensive array of valuable benefits to protect your health your family and your way of life.
$18.22 $49.17 / hour
The pay range above represents hourly wage and potential store bonus.
Benefits:
We are pleased to offer a comprehensive array of valuable benefits to protect your health your family and your way of life.
- Health Dental and Vision Insurance
- 401(k) Retirement Savings
- Life and AD&D Insurance
- No Cost Mental Health Program
- Daily Pay
- Discounted TMobile Cellular Service
NRM101
Required Experience:
Manager
Employment Type
Hourly
Key Skills
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