Manager Compliance Customer Lifecycle

Blockchain is one of the worlds leading software platforms for digital assets. Offering the largest production blockchain platform in the world we share the passion to code create and ultimately build an open accessible and fair financial future one piece of software at a time.

We are looking for an outstanding compliance professional to join our fastgrowing team as the Manager Compliance Customer Lifecycle. In this role you will work closely with Blockchain.coms MLROs regional Heads of Compliance and the Chief Compliance Officer to grow our global customer diligence program. We are looking for a highly motivated adaptable and collaborative person who can handle ambiguity and enjoys building. If you have experience in a fastpaced regulated environment and are looking for an opportunity to be a member of an innovative compliance team in the crypto currency space this is the perfect opportunity for you!

Role:

The Manager Compliance Customer Lifecycle oversees Blockchain.coms global customer due diligence enhanced due diligence periodic review and customer risk rating programs.

WHAT YOU WILL DO:

• Daytoday management of the team reviewing customer onboarding cases
• Drive CDD EDD and periodic review strategy and implementation
• Ensure the proper implementation of Know Your Customer requirements in the companys activities including proper assessment of clients identification documents collection of their copies record keeping etc. and that they are compliant with requirements and procedures set by laws
• Manage 3rd party vendors for KYC IDV as well as support PEP and Sanctions screening overview
• Oversee risk assessments and risk appetite statements as well as metrics to measure performance
• Design maintain and develop Policies and Procedures for all Diligencerelated programs
• Oversight of tools and systems used for automated customer onboarding and screening
• Development of reporting on risk indicators and workflow metrics for consumption by senior management.
• Ensure that regulatory examinations in the area of KYC and diligence reporting and enquiries are handled appropriately and promptly
• Assist to obtain and maintain required licensing and registrations
• Serve as the point person who ensures timely on audits
• Oversee relevant management information reporting for the Chief Compliance Officer and management regarding effectiveness of the compliance risk management framework oversee of improvement plans
• Develop and track action plans across regulatory initiatives in relation with Global Diligence area
• Fulfill all other functions and duties that could be assigned under AML/CTF framework other companys internal procedures and resolutions of companys bodies.

WHAT YOU WILL NEED:

• At least 5 years of experience in due diligence risk management compliance or a related field with a minimum of 2 years in a leadership role.
• Strong understanding of global regulatory environments particularly in relation to antimoney laundering (AML) antibribery and financial crime.
• Proven experience in leading and managing global teams with a track record of successfully driving complex projects and initiatives.
• Exceptional analytical and problemsolving abilities with the capacity to assess risks and develop effective mitigation strategies.
• Excellent written and verbal communication skills with the ability to influence and engage with stakeholders at all levels.
• Ability to work effectively across different cultures and regions with a strong understanding of global business practices.
• Strong project management skills with the ability to manage multiple priorities and deadlines in a fastpaced environment.
• Experience working to improve onboarding processes integrated across front office and operations
• Experience developing compliance frameworks while leveraging technology
• Professional experience with cryptocurrencies is advantageous but not required.
• Professional certification (e.g. ACAMS ICA) preferred.

COMPENSATION & PERKS

• Unlimited vacation policy; work hard and take time when you need it
• Health insurance policy
• Apple equipment
• Excellent career progression opportunities in a fastpaced company
• Fulltime salary based on experience and meaningful equity in an industryleading company
• Learning and development opportunities in other areas than AML in the future
• Unlimited books policy; order the technical resources you need or simply pick something up from our company library
• A hybrid workplace model with at least 3 days per week spent with the team in the office in London

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race religion color national origin gender gender expression sex sexual orientation age marital status veteran status disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence and apprenticeship. Blockchain makes hiring decisions based solely on qualifications merit and business need at the time.

You may contact our Data Protection Officer by email at Your personal data will be processed for the purposes of managing Controllers recruitment related activities which include setting up and conducting interviews and tests for applicants evaluating and assessing the results thereto and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 61(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller which are the solicitation evaluation and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software Inc. a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controllers behalf. Accordingly if you are located outside of the United States your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.