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You will be updated with latest job alerts via email$ 80000 - 105000
1 Vacancy
JOB SUMMARY
Develops and maintains an indepth working knowledge of the affected departments business functions policies and procedures as it relates to the Daylight System and verifies that the users properly maintain information for continuous data integrity. Maintains uptodate education and working knowledge of the Daylight procedures and enhancements in order to develop conduct and manage frontline support and training for the Key Operators and staff members in each department utilizing the system. Drives the guidance training and orientation of employees in understanding Daylight performance of their operations and provides business decision support by analyzing performance data.
Functions as primary Daylight System liaison between Property and Corporate leadership and takes active handson approach in the implementation testing and training of all system changes and updates. Provides full scope support while using overall hotel knowledge to envision interaction/interface needs and future potential pf the Daylight System as it relates to the company as a whole. Identifies and translates high level conceptual user requirements into specifications to guide application development activities in conjunction with leadership; and performs indepth analysis of the customer data for trends root causes and patterns that will be necessary to identify areas for focusing improvement efforts.
CANDIDATE PROFILE
Education and Experience
2year degree from an accredited university in Information Systems Computer Science or a related area; minimum of 5 years experience in Information Systems Data Management or related professional area.
OR
4year degree from an accredited university in Information Systems Computer Science or a related major; minimum of 3 years experience in Information Systems Data Management or related professional area.
CORE WORK ACTIVITIES
Management of Daylight Systems
Develops and maintains an indepth working knowledge of the affected departments business functions policies and procedures as it relates to the Daylight System and verifies that the users properly maintain information for continuous data integrity.
Maintains uptodate education and working knowledge of the Daylight procedures and enhancements in order to develop conduct and manage frontline support and training for the Key Operators and staff members in each department utilizing the system.
Manages forecasting and tracking of revenues through Daylight including but not limited to Forecasts Reforecasts Actuals Reports Catering Pace Revenue adjustments Concessions Banquet Closing Report and assure SOX compliance.
Leads the creation and maintenance of SSTs for Conference Services and work with sister properties and Corporate to create and maintain brand standards regarding the interaction with Daylight.
Drives the guidance training and orientation of employees in understanding Daylight performance of their operations and provides business decision support by analyzing performance data.
Coordinates Banquet Event Order Event Order and Convention Resume processes to verify appropriate Items & Instructions and merge documents are used in Daylight and verifies timely and accurate information is distributed.
Drives Conference Services involvement in auxiliary systems that affect customer interaction such as My Meeting Planner Event Boards and Floor Planners.
Verifies that daily backups end user reporting tools and data are being performed and verified.
Functions as primary Daylight System liaison between Property and Corporate leadership and takes active handson approach in the implementation testing and training of all system changes and updates.
Provides full scope support while using overall hotel knowledge to envision interaction/interface needs and future potential pf the Daylight System as it relates to the company as a whole.
Identifies and translates high level conceptual user requirements into specifications to guide application development activities in conjunction with leadership and performs indepth analysis of the customer data for trends root causes and patterns that will be necessary to identify areas for focusing improvement efforts.
Managing Projects and Policies
Uses relevant information and individual judgment to determine whether events or processes comply with laws regulations or standards.
Monitors processes and evaluates information according to SOP and LSOP requirements.
Promotes IR policies and standards protecting company hardware software and other resources at the property.
Directs maintenance of equipment and installed software applications inventory for property verifying compliance with licensing regulations.
Establishes and facilitates communications and consensus building across the company to verify business and user requirements are met.
Demonstrating and Applying Information Resources Knowledge
Keeps uptodate technically and applies new knowledge to your job.
Demonstrates knowledge of jobrelevant issues products systems and processes.
Provides technical expertise and support.
Additional Responsibilities
Provides information to supervisors coworkers and subordinates by telephone in written form email or in person.
Informs and/or updates the executives the peers and the subordinates on relevant information in a timely manner.
Analyzes information and evaluates results to choose the best solution and solve problems.
The salary range for this position is $80000to $105000 annually. In addition to the annual salary the position will be eligible to receive an annual bonus.
Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave educational assistance 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
The application deadline for this position is 28 days after the date of this posting March 12 2025.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC
Full-Time