drjobs Customer Service Office Manager

Customer Service Office Manager

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1 Vacancy
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Job Location drjobs

Camp Hill, PA - USA

Yearly Salary drjobs

$ 35000 - 45000

Vacancy

1 Vacancy

Job Description

Basic Job Duties
Administration
Coordination of company schedules
Contract/data entry
Billings and payment collections

Customer Service
Fielding customer service calls and emails
Basic problem solving and policy explanations
Will work with Head of Sales department for client issues beyond basic customer service scope

Human Resources
Payroll processing
Employee files
Employee adherence to policies

Basic Marketing Preferred
Collecting video testimonials from clients at physical locations
SEO
Researching previous successful campaigns to understand what worked what didnt and what can be improved
Reviewing the progress and success of a campaign making adjustments or pitching ideas for new campaigns as necessary
Creating editorial and content creation calendars for various media platforms and outlets


Requirements
Good verbal and written communication skills
Detail oriented
Good organization
Ideally an understanding and fluency in social media and digital platforms (WordPress Facebook Instagram Twitter HubSpot MindBody Online)
Proficiency in Microsoft

Compensation & Perks
$35000$45000/year based on skills and experience
Free gym membership
Growth potential within company





Compensation: $35000.00 $45000.00 per year



We are a team of fitness professionals with a passion for helping others and providing the work environment for our employees to flourish! We are positioned in 4 different locations in Central Pennsylvania and have a model that allows fitness professionals to develop their fulltime personal training careers. Much of our team is beyond their 4 year anniversary with the company and we believe in upholding the environment that allows fitness professionals to practice their passion and earn a real living while doing it.

Positions we hire for:

Personal Training Management & Sales Directors

Personal Trainers

Weve promoted from within for our middle management and general management positions.



Required Experience:

IC

Employment Type

Full-Time

Company Industry

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