Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are GROWING!!! Jay Hatfield service department is growing and in need of another Service Advisor to help keep up with the fast pace daily demands of our great customers.
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be wellversed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
- Medical and Dental
- 401K Plan with Matching
- Paid Personal Days
- Paid Vacation
- 6 Paid Holidays
- Longevity Bonuses
- Birthday off Paid
- Referral Bonus Program
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services
- Answer the phones schedule customer service appointments
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance.
- Valid DL
- Willing to submit to a preemployment drug screen (THC not tested for preemployment)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
