General Manager- School Bus Transportation ECS Relia
General Manager- School Bus Transportation ECS Relia
Posted on :
06-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
At Sunrise Transportation we strive for a toptobottom every day every person zero tolerance culture obsessed with safety. Weve hired a dedicated staff and deployed bestinclass infrastructure systems and processes to make that possible. Were driving constant improvement and accountability by measuring everything we do and taking corrective action immediately.
General Manager School Bus Transportation Sunrise Transportation (ECS & Relia)
Location: ECS
Reports To: Chief Operating Officer
Supervise: Branch Managers Dispatch Maintenance and Office Staff
About the Position
Provides operational oversight daytoday management customer interface and required reporting and compliance mandates (both internal and external) for a specific area within a region. Represents company management with school officials concerning issues of passenger management route scheduling billing charter activities driver issues safety fleet maintenance and general logistics matters. Directly supervises exempt and nonexempt staff and manages financial performance. Position has full supervisory responsibility for recruitment hiring retention performance development performance management teammate relations salary adjustments and termination of direct reports. Responsible for online learning courses and completion of courses individually and for the locations within their area. Will coach and develop employees in their area to support company initiatives and location/area/region goals. Identifies issues related to resources needs (driver shortage) for the area/locations needs and customer requirements. Responsible for stimulating local commercial and/or charter growth. Manages the development preparation and analysis of area/location budget and financial controls. Accountable for the development and implementation of processes which support lean practices and standardization across area/locations.
Position Overview
We are seeking a dynamic and experienced General Manager to oversee the operations of two branches within our special needs school bus transportation division. The General Manager will be responsible for ensuring safe efficient and reliable transportation services for students with special needs while maintaining compliance with all state and federal regulations. This role requires a handson leader with strong operational expertise customer service skills and a deep understanding of school bus operations special education transportation financial management and team leadership.
Key Responsibilities
Responsible for overall cost structure and pricing for locations within area.
Lead both branch locations within the CT area in managing the daytoday activities to support operations safety maintenance dispatch fleet and facility management payroll routing/scheduling AR/AP and other interrelated functions. Foster and maintain positive relationships within and outside of their area including senior management and customer contacts.
Leads and oversees all aspects of customer contract compliance and management with a concentrated focus on retaining the customer in conjunction with the local management team. Includes adherence to all staff driver and vehicles requirements as well as KPI billing and budget management. Also covers delivery of all contractspecific requirements. Ensures delivery of training and other needs as per company location state and customer requirements.
Operational Leadership
Oversee the daily operations of two branches ensuring adherence to safety protocols regulatory requirements and company policies.
Ensure routes are optimized for efficiency while meeting IEP (Individualized Education Program) requirements and student accommodations.
Monitor fleet maintenance and compliance working closely with maintenance teams to minimize vehicle downtime.
Develop and implement operational improvements to enhance service delivery and efficiency.
Safety & Compliance
Ensure all drivers and staff comply with DOT FMCSA and statespecific school transportation regulations.
Conduct regular safety meetings training and audits to maintain a culture of safety.
Collaborate with school districts and parents to address special accommodations behavior management and incident resolution.
Team Management & Development
Lead and mentor Branch Managers Dispatchers Drivers Monitors and Office Staff.
Oversee the recruitment training and retention of drivers and support staff.
Foster a positive and inclusive work environment that supports employee engagement and professional growth.
Lead by example. Builds and maintains a strong positive culture within both teams through effective recruiting onboarding training coaching team building and succession planning. Prepare and participate in the preparation of staff development plans for each functional employee who is a member of both branches in CT. Assess the skills and skill levels necessary to achieve Location objectives. Ensures all online learning courses required have been completed by location staff including their own individual completion.
Customer & Stakeholder Relations
Serve as the primary liaison between school districts parents and community partners.
Address concerns inquiries and special requests in a timely and professional manner.
Develop strong relationships with school administrators local education agencies and advocacy groups for special needs students.
Communicate with customers by telephone electronically or in regular facetoface meetings. Responds promptly to customer inquiries identifies and escalates priority issues obtains and evaluates all relevant information to resolve inquiries and complaints. Followups with customers as required. Develop action plans to ensure customer retention. Provides and promotes effective communication with customers and escalates issues if needed to COO or Human Services as needed.
Financial & Business Performance
Manage budgets control costs and maximize branch profitability.
Monitor key performance metrics including ontime performance driver availability and vehicle maintenance.
Identify growth opportunities such as new contracts or service expansions.
Qualifications & Experience
Six 6 years of leadership experience in passenger and/or school bus transportation or comparable service industry (logistics) showing a consistent successful employment progression with multisite responsibilities or five 5 years of solid management experience within logistics or a related industry.
Experience in special needs transportation is highly preferred.
Strong knowledge of FMCSA DOT and statespecific school transportation regulations.
Ability to analyze data optimize operations and drive continuous improvement.
Exceptional leadership skills with experience managing multiple locations.
Strong customer service and relationshipbuilding abilities.
Proficiency in routing software fleet management systems and Microsoft Office products including Word Excel PowerPoint and Outlook. Experience with other software such as timekeeping and payroll systems is preferred.
Demonstrate leadership decisionmaking and team building skills
Strong commitment to safety
Strong verbal and written communication skills
Strong organizational analytical and time management skills
Ability to interpret data and perform root cause analysis and assist others
Ability to work in a fastpaced environment with others in a team setting
Strong business background in financial strategic and organizational analysis
Excellent financial and budgetary skills with ability to interpret and analyze P&L budgets and forecasts
Demonstrated ability to train coach and provide leadership
Preferred Qualifications
Experience working with IEPs behavioral intervention plans and ADA accommodations.
CDL with School Bus (S) and Passenger (P) endorsements (or ability to obtain).
Bachelors degree in Business Transportation or a related field (preferred).
Why Join Us
Opportunity to make a direct impact on the lives of students with special needs.
Work with a missiondriven organization focused on safety and service excellence.
Competitive salary benefits and opportunities for career growth.
Diversity & Inclusion
Sunrise Transportation seeks to foster an inclusive equitable and respectful work environment while providing better service to its diverse student population. These initiatives will help the company align with broader social responsibility goals and positively impact the local community. By embedding these goals into its mission Sunrise Transportation can strengthen its commitment to diversity ensuring a positive impact on its employees students and communities.
Required Experience:
Director
Employment Type
Full Time
Key Skills
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