Solutions Architect USA

About Sapio Sciences

Sapio Sciences is on a mission to accelerate scientific drug discovery and highthroughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists software developers and professionals passionate about providing a bestinclass lab informatics platform and industryspecific solutions.

Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purposebuilt solutions. The Sapio platform makes it easy for scientists laboratory and bio/informatics professionals to streamline and manage their endtoend laboratory operations from instrument data integration to workflow and experiment setup to sample and materials management data management and scientific data analysis and reporting.

Working at Sapio

At Sapio were not just building lab informatics solutions. Were creating tools made for the scientist and motivated to make the world a better place.

We understand that lab informatics is about more than managing data or connecting workflows. Its about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability usability and insight that scientists have only ever dreamed of.

Were a team of scientists developers and innovators who question convention and stay focused on what matters most advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use effortless to evolve and downright easy to love.

As part of the Sapio team youll work in a collaborative and forwardthinking environment where your ideas are valued your growth matters and your work makes a difference.

Were proud to partner with leading labs around the world from ambitious startups to global organisations who trust Sapio to support discovery development and diagnostics with industryfirst scienceaware solutions.

About the role:

We are looking for an experienced solutions architect who isconfident working in Life Sciences tosuccessfully design and implement our solution to the delight of customers. Deep knowledgeof LIMS ELN and SDMS products and their application within the Laboratory setting isessential for success with a goal of becoming an expert in the configuration and deploymentof Sapio Sciences products. The use of this knowledge will be used to design eachcustomers solution working closely with our Application Engineers to ensure highqualityimplementation.

What we are looking for:

• Platform and Product Expertise: Stay up to datewith new platform enhancements and functionalities ensuring they allocate sufficient time for adequate training and learning to leverage these updates.
• Develop andmaintain a deep understanding of Sapio Sciences products and services.
• Solution Design and Deployment: Collaborate with the Sapio Sciences team including theScientific Business Analyst to understand customer requirements and processes.
• Design and deploysolutions using an agile approach ensuring deliverables are met within time budget and qualityparameters.
• Advise customers on best practices to optimize deployment success.
  JIRA Management: Utilize JIRA to track project progress manage tasks and monitor team capacity.
• Ensure that tickets are properly estimated assigned and updated to reflect the latest project status.
• Task Estimation and Capacity Planning: Accurately estimate tasks and resource requirements tosupport project planning and effective capacity management.
• Collaborate with project managers to ensure thatworkloads are balanced across the team. Assist the Sales team by providing preliminary task estimatesfor projects or RFPs.
• Time Management and Prioritization: Effectively manage the complexities of working on multipleprojects simultaneously.
• Prioritise tasks delegate appropriately and ensure that each project is
  progressing according to schedule. Maintain clear visibility on all active projects and adjust prioritiesas necessary to meet organizational and customer demands.
• Delegation and Team Collaboration: Design solutions and delegate tasks effectively to applicationengineers providing clear guidance and technical direction. Ensure that team members understandtheir roles and have the necessary support to succeed.
• Customer Support and Engagement: Provide thirdtier support postimplementation act as a liaisonbetween the product team and customers to ensure functionality meets customer needs and drive theSapio Sciences agile deployment methodology.
• Document customer feedback and address issues toenhance the customer experience and project success.
  
• Project and Process Management: Support Project Managers in delivering customer projects andensure as a Solutions Architect that you follow agreedupon processes and best practices and oversee propertime tracking and management.
• Maintain meticulous documentation of all Solution Architectrelated
  deployment services.
• Clear and Constructive Communication: Must foster an environment of open transparent communication ensuring that feedback is always constructive and aimed at improvingcollaboration performance and solution outcomes.
• By maintaining clear and positive interactions withboth internal teams and external stakeholders this role ensures alignment and enhances the overallproject experience.

Required skills and capabilities:

• Travel Requirements: Willingness to travel to customer sites up to 30 of the time.
• Several years of experience in designing and delivering solutions for LIMS ELN or othercomplex software in a customerfacing role.
  Proven experience leading technical implementations.
  Tertiary qualification in Computer Science or a minimum of 2 years experience in softwaredelivery.

Desired Skills and abilities:

Strong programming skills with detailed knowledge of Java or Python
Knowledge of one or more of GWT MySQL Oracle Tomcat Linux AWS
Technical Lead on LIMS/ELN implementations or other complex software within Life
Sciences.

Our People
At Sapio Sciences our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology but by a shared commitment to our core valueswhat we proudly call The Sapio Seven aka EMBRACE:

Embrace the future

Make a difference

Be true partners

Remember why were here

Act with empathy

Commit to transparency

Excel in quality

These values shape how we work how we grow and how we deliver impact for our clients every day.

What We Offer

At Sapio Sciences we recognise that our people are our greatest strength. Thats why were proud to offer:

• A competitive salary and benefits package
• Flexibility to work remotely with opportunities to travel
• A comprehensive onboarding and training programme
• Ongoing opportunities for professional growth and development
• A collaborative inclusive and supportive work environment

Sapio Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Adjustments

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments atany stage of the application interview and assessment processesplease let us know. We will work with you to support your needs in confidence.

Diversity Equity & Inclusion

We do not discriminate based on race colour religion sex sexual orientation gender identity national origin age genetic information disability or any other status protected by law or regulation. We intend to provide all qualified applicants with an equal opportunity and ensure thatselection decisions are based on jobrelated factors. We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals.