Asset Safety Recovery Associate- Experience in FinancialAsset recovery

About Moove

Mooveis building the worlds largest fleet and bestinclass technologies that power mobility platforms. Its flagship DrivetoOwn (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model enabling underserved mobility entrepreneurs to thrive.

Mooves growth has been fuelled by its global Uber partnership and support of leading investors and lenders including Uber Mubadala BlackRock MUFG and many others. With operations now spanning 19 cities across 6 continents Africa Asia Europe North America South America and the Middle East Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders including Waymo and Uber. Moove is transforming mobility to make it safer more efficient and accessible to all while providing economic opportunities and supporting skills development in the mobility sector.

About the Role

As an Asset Safety (Recovery) Associate at Moove you will play a pivotal role in the companys financial stability by managing and overseeing the recovery of outstanding payments and debts. Your responsibilities will include proactively contacting customers with overdue accounts and maintaining accurate records of all communication and transactions. You will collaborate closely with crossfunctional teams to ensure the resolution of outstanding issues while upholding Mooves commitment to exceptional customer service and ethical debt recovery practices.

What youll be doing

Recover vehicles from noncompliant drivers.
Tow or Lift vehicles that are unable to be driven.
Working with the recovery agency to recover out asset if Drivers fail to pay the daily rental on time.
Working with city security liaison officer on coordinating with Police & court cases.
Source and maintain relationships with recovery partners
What you will need for this position
48 years of experience in recovery and collections in financial or asset recovery and safety (previously worked in police service is preferred).
Should have knowledge of GPS navigation to track the movement of assets
Good knowledge of routes and locations.
Must be able to drive different vehicle types (Bike Car & Pickup Truck).
Must have good communication skills and experience working on google sheets.

Key Metrics

of recovery allocated and completed
TAT for recovery by monitoring recovery agents
Road safety and regulation compliance during recovery
Minimising recovery by resolving DP returns through voluntary returns or having the DP continue driving with Moove

About the team

Our team is collaborative positive curious and engaged. We think fast work smart laugh often and are looking for likeminded people to join us in our mission to disrupt vehicle ownership and make cities better.
Moove is strongly committed to diversity within its community.
The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
Prehiring Notice: Moove relies on the accuracy of the information contained in employment applications as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations falsifications or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired termination of employment.
EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender race sexual orientation marital status religion political affiliation or any other protected characteristic.
Mooves Vision: Moove is a mobility asset finance company and is Ubers preferred fleet partner. Our Vision is to democratise vehicle ownership and empower mobility entrepreneurs worldwide.