Sr HRIS Analyst

Collinson Group is a global leader in driving loyalty and engagement for many of the worlds largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide marketleading experience in delivering products and services across four core capabilities: Loyalty Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years experience with 28 global locations servicing over 800 clients in 170 countries employing 1800 people.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 colleagues globally.

What does a Sr. HRIS Analyst Do:

The Sr. HR Applications Analyst provides support for the maintenance and configuration of the various human resources management systems. The HR Applications Analyst serves as a point of contact for assigned applications and customer groups and assists subject matter experts with system configuration testing process improvement report writing and data integrity. This position also provides application support to the human resources team and acts as a liaison to the Information Technology department.

What Youll Do:

• Subject Matter Expertise: Provides consultative and functional assistance to end users for all Core HR and HRrelated modules by providing consultative and functional assistance to end users.
• Technicalfunctional support: Provides technicalfunctional support of HR applications including advanced problem resolution troubleshooting and recommending solutions. Prioritizes and resolves HR system and process issues.
• Configuration & Design: Maintains HRIS systems including configuration and design maintenance testing and other related functions.
• Testing & Upgrade Coordination: Performs HRIS upgrades patches testing and other technical projects in partnership with IT. Coordinates with HR teams and end users to perform testing as needed.
• HRIS Implementation & Special Projects: Participates on any new HRISrelated implementation work including leading aspects of the project. Lead special projects as requested.
• System Process Improvements: Proactively performs regular assessments on systems functionality and offers recommendations that will provide continuous improvement & process harmonization on processes within and outside of the HRIS systems. Document test and implements these process improvements within HR systems.
• Act as a trusted advisor: Serves as the liaison with the Information Technology department on solutions requiring technical resources as well as support project management teams to document current processes and define requirements for new initiatives.
• Process Flows & Documentation: Designs and maintains system processes and user documentation for HR systems.
• HR Reporting Analytics & Metrics: Creates HR analytics and reporting with metrics that support HR and workforce business objectives. Develops HRrelated metrics and analytics (e.g. benchmarking analysis HRIS report generation evaluations audits data interpretations statistical analysis etc. for Executive and Manager Dashboard reporting. Creates maintains and supports reporting requests for HR data using appropriate reporting tools. Collaborates with other teams to publish reports to various levels of the organization and develop system notifications to improve workflow. Ensures that reporting support is within a consultative manner.
• Systems Audit and Compliance: Proactively performs regular audits HR data to evaluate for data quality issues and formulates strategies to increase data integrity.
• Team Mentoring: Mentors other HRIS Analysts on systems processes process improvements and project related work.
• Best Practice Awareness & Advisor: Maintains awareness of current trends related to assigned application processes and incorporate knowledge into system recommendations.

What Youll Need:

Collaboration: Ability to work effectively with SME teams vendors and business leaders across multiple business areas.

DataDriven DecisionMaking: Good analytical skills to leverage HR insights and measure the effectiveness of people programs. Ability to take understanding of business and HR practices and create/present detailed reports and data in an understandable fashion. Ability to apply logic to recognize report accuracy or deficiency and capability to resolve issues causing inaccuracies.

ProblemSolving: Advanced skills in critical thinking and analytical problemsolving abilities. Ability to navigate business challenges and drive innovative solutions. Able to work in ambiguous or changing situations and prioritise own work.

Technical Expertise: Intermediate to Advanced Knowledge of global leading Human Resource Information Systems; Strong HRIS Systems Configuration experience; Strong BI Reporting experience; Intermediate to Advanced level knowledge in Microsoft Office Suite (Excel Word Outlook Visio and PowerPoint. Strong expertise in desktop applications essential to the position including Visio for process flow diagrams Excel and/or Access for largescale data analysis.

Systems Development & Project Lifecycle: Full Project lifecycle management experience; HRIS Implementation and release experience.

Process Improvements: Strong knowledge and documented success of process improvement initiatives.

HR Practice & Knowledge: Practice and/or knowledgeable of principles practices and standards of Human Resources.

Communication Excellence: Strong verbal and written communication skills to engage diverse stakeholders. Strong verbal communication skills including the ability to understand oral and written descriptions of complex business processes and technical content.

Strategic Thinking: Ability to translate business area objectives into effective people strategies. Able to balance the needs of the business whilst upholding Collinson values.

Change Management: Understanding of the impact of change methodology.

Confidentiality of Sensitive Data: Strong ability to maintain and reinforce confidentiality about all documents and information received. Ability to maintain a high level of confidentiality and professionalism in working with sensitive and personal information.

Leadership & Influence: Strong ability to engage inspire and influence stakeholders.

Business Acumen: A good understanding of business drivers and how HR contributes to success. Ability to lead by example in challenging situations and think objectively and strategically to build organizational effectiveness.

Time Management: Proven track record of time management competencies and managing multiple priorities and meeting deadlines in a fastpaced and changing environment.

Key Behaviors:

Key Behaviors Empathetic & PeopleCentric: Builds trust and fosters a culture of belonging and engagement.

Resilient & Adaptable: Thrives in a dynamic and evolving business environment.

Proactive & SolutionOriented: Anticipates challenges and acts with intent.

ResultsDriven: Focuses on delivering tangible business and people outcomes.

Inclusive & Culturally Aware: Champions diversity equity and inclusion in all initiatives.

Integrity & Accountability: Acts with transparency and takes ownership of decisions. Demonstrate and nurture Collinsons values and behavioral expectations serving as a role model to the organization

You can look forward to a competitive salary and benefit plan including but not limited to:

• 100 employer paid medical dental life & LTD insurance for employees
• 100 match to your 401k deferrals (limited) with 100 vesting at 6 months
• Supplemental Insurance including STD additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

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