HM Note: This hybrid contract role is three 3 days in office. Candidates resume must include first and last name.
Description
Job Responsibilities
Develop and maintain key stakeholder relationships
Model and assess current processes through facilitation of brainstorming workshops with stakeholders as well as analysis of existing documentation
Critically evaluate information gathered from multiple sources to understand stakeholder needs and build a full picture
Facilitate discussions to identify target operating models and document the conceptual target state and its processes addressing current state gaps needs and pain points
Gather requirements and document detailed business requirements use cases and user stories
Elicit document validate and prioritize functional and nonfunctional system requirements in collaboration with business clients end users and project stakeholders
Apply expert elicitation techniques to probe challenge and understand business needs
Collaborate with crossfunctional stakeholders to develop a case for change taking into consideration people processes and technology
Influence and provide advice to business and IT stakeholders based on a view of the full crossfunctional picture and nbsp;
Support or participate as needed in developing highlevel rough order of magnitude cost estimates and nbsp;for project
Conduct presentations regarding assessment findings/recommendations project status and current issues
Ensure project delivered on time on budget and within quality targets
Support implementation teams through phases to clarify and address gaps in business requirements while maintaining a customer focus
Required Skills/Experience:
3 6 years of relevant experience preferably in retail or regulated industries (banking telecom health care public sector).
Experience in digital transformation initiatives with delivery operating in Waterfall (SDLC) and Agile methodologies (Scrum Kanban XP)
Experience in writing use cases and business requirements documents user stories and acceptance criteria and nbsp;
Experience developing processes flows using BPMN 2.0 Standards and nbsp;
Experience with business capabilities mapping
Customer focused and collaborative and nbsp;
Strong facilitation skills and writing skills
Strong stakeholder relationship management skills
Ability to multitask and work on multiple projects simultaneously in a fastpaced environment
Ability to work through ambiguity and nbsp;
Ability to work independently
Intermediate to advanced knowledge of MS Office Jira and Confluence
Possess a strong desire to innovate with a willingness to understand concepts and get involved at the base level
Desireable Skills/Experience:
Experience in Consulting or a professional services environment is preferred and nbsp;
Good understanding of ERP architecture / retail capability model is preferred
Qualifications in Lean / Six Sigma designation is an asset
and nbsp;
Must Haves:
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;3 years relevant experience preferably in retail or regulated industries (banking telecom health care public sector)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;3 years experience in writing use cases and business requirements documents user stories and acceptance criteria
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;3 years experience developing processes flows using BPMN 2.0 Standards