drjobs Audio Video Desktop Tech Support Analyst - 759973

Audio Video Desktop Tech Support Analyst - 759973

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Job Location drjobs

Richmond - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Engagement Type

Contract

Short Description

VDOT AV/Desktop Tech Support Analyst 4 ONSITE

Complete Description

*candidate will be required to work ONSITE daily MF 85pm NO exceptions
*local Richmond VA candidates required
*Contractor will be responsible for purchasing parking through VDOTs Parking Management Office or procuring their own parking
**candidate must possess a valid drivers license
*Position will require some overnight travel to statewide locations (with advance notice) and a valid drivers license is required. Candidate will either drive a state vehicle or a rental car. Candidate will pay out of pocket for expenses then be reimbursed by the agency.


Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician you will be responsible for setting up using organizing and installing media equipment such as projectors microphones video monitors and sound boards. You should have advanced knowledge of audio and video equipment including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.

The VDOT IT AV/Desktop Support Technician position entails:
Provides onsite and virtual technical support for VTC conference and other web conferencing platforms troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
Schedules sets up and monitors pointtopoint multipoint dry run and adhoc audio/video conferences.
Performs video camera live stream and audio recordings.
Performs media editing for customer playback archiving and publishing final formats to support special events and conferences.
Sets up and operates audio systems for live events and ceremonies and assists video production.
Conducts site surveys to establish AV/VTC equipment customer requirements.
Sets up and installs permanently installed conference room displays and video conferencing equipment.
Perform administrative tasks such as inventory tracking checklists forms etc.
Provides onsite and virtual desktop support for in house Electronic Bulletin Board computers.
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
Job requires some travel and overnight stays.

Required/Desired Skills
Skill Required/Desired Amount of Experience Ability to utilize troubleshooting tools and skills in managing and administering audio visual hardware and software laptops and wireless devices. Required 5 Years Windows 10/11 Microsoft Office Project Visio SharePoint Gmail Mac & PC Audio/video editing software High Level of Customer Service Required 5 Years Provide onsite and virtual technical support for VTC conference and other web conferencing platforms troubleshooting of AV/VTC issues Required 5 Years
Questions
Description Question 1 Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement Question 2 Please list candidates email address. Question 3 In what city and state does your candidate PERMANENTLY reside Question 4 Is your candidate able to work onsite daily MF 85pm This is REQUIRED. Question 5 Does your candidate possess a valid drivers license This is REQUIRED. Question 6 Has your candidate been submitted to any previous VDOT AV/Desktop Tech Support requirements We need NEW candidates ONLY. Question 7 Position will require some overnight travel to statewide locations (with advance notice) and a valid drivers license is required. Candidate will either drive a state vehicle or a rental car. Candidate will pay out of pocket for expenses then be reimbursed by the agency. Does candidate agree to pay out of pocket for expenses then be reimbursed by the agency Question 8 How soon after an offer can your candidate start

Employment Type

Full Time

Company Industry

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