Senior Machine Learning Engineer - Generative AI Evaluations Platform fmd
Senior Machine Learning Engineer - Generative AI Evaluations Platform fmd
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Job Description
YOUR MISSION:
As a Senior Machine Learning Engineer (f/m/d)* you will work on Parloas Experimentation and Evaluation Platform and the models and software that power our generative AI products. You will work directly with product engineering and sales teams to help them evaluate and improve our AI Agents and the models that power them. Youll build services that enable customers to evaluate AI Agents and run experiments. Youll collaborate with Data Scientists to research and develop new product features from testing new AI system optimisation frameworks to finetunning STT models on new languages and accents.
Youll join the AI & Data Science Team a collaborative group of Machine Learning Engineers and Data Scientists that own Parloas ML Platforms and Machine Learning models. The team is responsible for keeping Parloa at the forefront of research and development of Generative AI and AI Agent based products.
IN THIS ROLE YOU WILL:
- Take ownership of data science and machine learning projects that help us improve our generative AI product suite
- Collaborate with product engineering and sales to shape requirements and our product vision leveraging AI and LLMs in line with customer needs
- Execute machine learning projects endtoend: understanding userfacing requirements data gathering and transformation exploratory data analysis model productionization maintenance and support continuous improvement
- Shape our ML platform (ML / LLM Ops) by defining the requirements and/or designing and implementing parts of it in collaboration with our data platform and DevOps teams
Our Tech stack (AI & Data): Python OpenAI LangGraph SQL Microsoft Azure Kubernetes Terraform Docker MongoDB MySQL Redis Eventhubs (Kafka) PostHog Databricks DeltaLiveTables Preset
WHAT YOU BRING TO THE TABLE:
- 7 years of experience as a machine learning engineer
- Experience working with NLP LLMs and information retrieval; experience with LLMs in a production environment is a strong plus
- Strong proficiency in Python
- Experience working with big data technologies (e.g. Spark) and using ML Ops platforms (e.g. MLFlow)
- Experience with owning the ML process endtoend: from gathering requirements to experimentation to productionisation monitoring and optimization.
- Experience in leading mediumsized technical projects 39 months roadmap)
- Strong spoken and written communication skills in English
WHATS IN IT FOR YOU
- Be part of a dynamic driven team of 40 nationalities with flat hierarchies and a collaborative company culture
- Flexible office policy we believe in hiring the best talent no matter where they are based. However we love to build real connections and want to welcome everyone in the office
- Attractive compensation package
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth
- Flexible working hours 28 vacation days and workation opportunities
- Enjoy unlimited access to a variety of fitness yoga and leisure activities via Wellpass or Urban Sport Club.
- We cover the cost of a monthly Deutschland train ticket.
- Leverage exclusive offers with our corporate benefits portal giving you access to compelling deals from leading brands.
- Regular team events game nights and other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences such as adjustable desks social area fresh fruits cereals and drinks
- Is something missing here Reach out and lets talk about what else you need for your ideal next growth opportunity
Your recruiting process at Parloa:
Recruiter video call Hiring Manager Interview Technical Stage (Coding Session) Machine Learning (Case Study) Meeting the team
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voicefirst GenAI platform for contact centers is built on the best AI technology to automate customer service with naturalsounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Senior IC
Employment Type
Full Time
