Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Exciting Career Opportunity!
We are looking for Service Advisors to join our
Jenkins Venice Chevrolet team!
Do you have great customer service skills Lets talk!
We are seeking motivated and results driven individuals to join our team!
If you are motivated and dedicated to achieving success we would like to meet you! This is a great opportunity to join a growing company and sell a worldclass brand. We offer training and all the tools you need to be successful! Let us help you achieve your personal and professional goals this year! Make a career change with a company that is invested in your success!
Why us:
The Jenkins Automotive Group is first and foremost a customer service business. We sell and repair cars but more than that we want our customers to know that were their trusted source for all things automotive. Jenkins Auto Group is not only passionate about serving our customers but our employees as well. Our organization is constantly working to provide our employees with the right tools to help them grow and advance. We are all on the same team at our company and we want our employees to grow with us.
We are committed to providing competitive compensation and an array of benefits. At Jenkins Auto Group we believe every employee has what it takes to flourish and succeed. We want you to Drive Your Career Forward with us.
Responsibilities:
The Service Advisors core responsibility is to listen and thoroughly understand customer concerns. The ideal Service Advisor has GM or domestic experience and has a proven track record of impeccable CSI sales experience along with top tier customer service skills. They will also have an unrestricted drivers license clean driving record a strong mechanical aptitude a minimum of one year of dealerlevel or large facility experience
- Meets/greets customers in person or on phone
- Maintains contact with customer thought the service visit
- Arranges prompt and accurate diagnosis of reported problem
- Makes bestvalue repair recommendations based upon nature of the problem
- Manages delivery of required repair action by successfully setting and managing customer expectations
- Maintains documentation including PO invoices work orders reports etc.
- Enforces organizational safety standards
- Ensures appropriate parts inventory is maintained
- Promotes a white glove environment to showcase the repair facility
- Takes ownership and accepts accountability for delivering outstanding service levels
- Adhere to all company policies procedures and safety standards
Benefits:
- Medical 4 plans (BCBS)
- Dental
- Vision
- Term Life
- Companypaid Term Life
- STD/LTD
- Accident indemnity rider
- PTO / Sick days (annually)
- 401(k) with an employer match
- FMLA / Maternity / Paternity leave.
- Weekly / Monthly bonus.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
