Medical Receptionist Metro Detroit Area
Medical Receptionist Metro Detroit Area
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- InspireEPICexperiences betweenteam members andpatientsbycreating an atmosphere ofpatient valueand a sense ofcommunity.
- Effectively coordinate and control our guest flow at the door by enthusiastically greeting arrivalsassisting with virtual tablets for checkinand providing a warm farewell to our departingpatients
- Effectively communicate withpatientsand team membersabout walkins schedule changes or other patient facing situations onsite.
- Take a proactive approach to troubleshooting patient questions concerns or issues by escalating to the correct responsible party including but not limited to the office manager physician billing department etc.
- Preform all opening and closing duties inside the lobby and front desk area including filing necessary paperwork printing patient demographics and schedules keeping the lobby clean and charging virtualtablets
- Manually check in patients who are not able or choose not to checkinvirtually
- 1 year previous experience in customer service is required
- Must be patient focused and determined to provide an EPIC first impression
- Must be organized with the ability to multitask and prioritize
- Strong verbal communication required
- 1 year experience with computer navigation or be a quick learned with technology
- High school diploma or equivalent
- Previous experience working in a medical office setting
- Might be required to travel to any of our current locations to help periodically
Employment Type
Full Time
